Whataburger

4.1(1,996)

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Location & Hours

Address

12309 Nacogdoches Rd
San Antonio, Texas 78217
United States

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Hours

Business Hours Not Set

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Contact & Links

Contact Information

(210) 599-2871

Restaurant Link

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About Whataburger

Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.

Price range: inexpensive

Google-sourced data last fetched on September 6, 2025.

4.1/5

Based on 1,996 reviews

Recent Reviews

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Priscilla Gonzalez

3 months ago

Sharing my experience because this has never happened to me before and I am assuming it is this certain location. I ordered breakfast at 10:50 a.m to pick up curbside. Because pick up was set at past ...

Lady

a month ago

The manager Dom was so kind and great service. I love this restaurant! I have even done doordash with them very fast and efficient. Super grateful. It's so important when you're delivering doordash to...

Jacob Smith

a year ago

I am grateful for being thirsty 20 minutes ago. It led me here, where the Manager was kind not to charge me for some cold water. I see that here, they treat the least of us with some dignity. ~Ada...

AGENT 47

a month ago

The manager I believe Alex went above and beyond when I had issues with a delivery order after doing everything he could to fix it decided to personally deliver my order for me and my wife since he wa...

Kristy

2 weeks ago

Whataburger is the spot for late night breakfast! I am usually here after 11pm when they start serving it. I recommend the Biscuits and Gravy or a Potato Egg & Cheese Taquito with grilled jalapeños. Y...

What People Are Saying

Overall Experience

The restaurant generally provides a positive dining experience, with many customers highlighting excellent service and food quality. However, some inconsistencies in service, particularly regarding order handling, exist.

Customer Favorites

Biscuits and Gravy and the Potato Egg & Cheese Taquito with grilled jalapeños are popular breakfast choices. No other specific dishes were repeatedly mentioned as customer favorites.

Atmosphere & Service

Many customers praised the kindness and efficiency of the managers and staff, with specific mentions of their willingness to go above and beyond to resolve issues. However, one review reported a lack of empathy and poor handling of a breakfast order issue.

Value & Quality

Customers frequently described the food as fresh and hot, particularly for delivery orders. One customer appreciated the manager's generosity in providing free water, showcasing value beyond just food quality.

Areas for Improvement

The primary area for improvement is consistency in customer service, particularly when dealing with order errors or issues close to breakfast cut-off times. Clearer communication and more empathetic responses from staff are needed in such situations.

Recent Trends

Recent reviews highlight the importance of efficient service for delivery orders and the positive impact of managers resolving customer issues. A recent negative review underscores the need to address inconsistencies in service execution.