Subway$3.4(145)Restaurant LinkView Photos✦AI Review SummaryLocation & HoursAddress4331 Thousand Oaks Dr, San Antonio, TX 78217, USASan Antonio, TX 78217United StatesGet DirectionsHoursOpen • Closes Today at 10:00 PMMonday10:00 AM - 10:00 PMTuesday10:00 AM - 10:00 PMWednesday10:00 AM - 10:00 PMThursday10:00 AM - 10:00 PMFriday10:00 AM - 10:00 PMSaturday10:00 AM - 10:00 PMSunday10:00 AM - 9:00 PMContact & LinksContact Information(210) 599-2620Restaurant LinkVisit Restaurant LinkAbout SubwayCasual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.Price rangeinexpensiveGoogle-sourced data last fetched on September 6, 2025. 3.4/5Based on 145 reviewsRecent ReviewsView all Google reviews →Frankn Monstera week agoshame to the subway owner and manager of this location for allowing that old blonde miserable female to provide the service she does. an entirely unpleasant and anapologetic person, beyond training o...Read moreShelby !2 months agoMy stomach is full of just mayo rn. She put like 8 lines of mayo and handed me one napkin to wipe it all off. No one wants that much mayo except for, well you 😂 Horrible experience, worst sandwich I'...Read moreDahlia Fernandez7 months agoFeb 4 2025, walked in to this SUBWAY. There was one guy sleeping 😴 in a chair and another behind the counter. Worse customer service ever! The guy that made the sandwich was so rude and wouldn't spe...Read moreBrynlie Murphy8 months agoWorst service I’ve had in a long time. When we got there, there was nobody in line. 2 people walk in after us, and both the subway workers started helping them instead of us?? Suddenly we’re second in...Read moreJ Scorpio (erin.blockabitch)a year ago*Buyer beware* I ordered online and was supposed to pick up 2 hours later. Well, a family emergency happened and I wasn't going to be able to pick up my order so I called the store to ask if they coul...Read moreWhat People Are SayingOverall ExperienceThe overall dining experience appears to be significantly negative, marked by complaints about poor service, incorrect orders, and unsatisfactory food quality. Customers expressed strong dissatisfaction and regret.Customer FavoritesNo dishes or menu items were explicitly praised or identified as favorites in the reviews.Atmosphere & ServiceService is consistently described as poor, with reports of rude, unhelpful, and inattentive staff. There are complaints about employees not knowing how to process orders correctly, ignoring customers, and even sleeping on the job.Value & QualityCustomers felt that the prices were too high for the quality of the food received. Issues with food preparation include excessive amounts of mayonnaise, cold sandwiches, and ingredients not matching menu descriptions.Areas for ImprovementTraining staff on proper order processing and customer service is a critical need. Improving food preparation to match advertised descriptions and ensuring freshness are also key areas for improvement.Recent TrendsRecent reviews highlight issues with employee competence, particularly regarding handling orders and providing basic customer service. Inconsistent food preparation and a lack of responsiveness to customer concerns also appear to be ongoing problems.Frequently Asked QuestionsWhere is Subway located?Subway is located at 4331 Thousand Oaks Dr, San Antonio, TX 78217, USA.What is the price range at Subway?Subway is listed as inexpensive.Where can I find the hours for Subway?The listed hours for Subway are shown in the Location & Hours section on this page. Hours can change, so confirm before visiting.How can I contact Subway?Call Subway at (210) 599-2620. Ask the restaurant directly about reservations or large parties.Photos of SubwayMainMore food guides for San AntonioThe 12 Best Tacos in San Antonio, Ranked12 restaurants →San Antonio Beyond the Riverwalk: 8 Spots Where Locals Actually Eat8 restaurants →10 Restaurant Breakfasts Under $12, with Verified 2026 Prices10 restaurants →
