KFC$3.2(727)Restaurant LinkView Photos✦AI Review SummaryLocation & HoursAddress2224 E Riverside DrAustin, Texas 78741United StatesGet DirectionsHoursClosed • Opens Today at 10:00 AMMonday10:00 AM - 12:00 AMTuesday10:00 AM - 12:00 AMWednesday10:00 AM - 12:00 AMThursday10:00 AM - 12:00 AMFriday10:00 AM - 12:00 AMSaturday10:00 AM - 12:00 AMSunday10:00 AM - 12:00 AMContact & LinksContact Information(512) 326-2133Restaurant LinkVisit Restaurant LinkAbout KFCRestaurant chain known for its buckets of fried chicken, plus combo meals & sides.Price rangeinexpensiveGoogle-sourced data last fetched on June 16, 2025. 3.2/5Based on 727 reviewsRecent ReviewsView all Google reviews →Darian2 months agoHorrible experience order took longer than expected and it was completely wrong. Wrong sides, forgot our biscuits and most of our chicken was insanely red and it looked very unappetizing.Roxie Vallejo2 months agoI showed up at 8:30pm on a Sunday. Last Sunday I showed up, kinda late and ordered tenders, but unfortunately, they were out which I understood because you know it was about 30 minutes before closing....Read moreMisael Martíneza year agoIf I could rate it zero starts I would , workers are in a such a rush to get you out of the drive way that the do not close food correctly. Gravy got spilled all over my vehicle , scrub pants , too an...Read moreDaniel Perez2 months agoSpoke to a employee named KK on Riverside location to get a refund for an order I made online but the delivery was sent to someone else. KK told me that a manager wasn't in and I was told to call bac...Read moreJazmen Bearden2 months agoThis is, without a doubt, the absolute worst KFC I’ve ever had the misfortune of dealing with. The managers are a joke—completely unprofessional and clueless. They don’t bother checking who they hand ...Read moreWhat People Are SayingOverall ExperienceThe overall dining experience appears to be very negative, characterized by consistent issues and a low average rating. Customers express significant dissatisfaction.Customer FavoritesTenders and biscuits were mentioned as menu items customers attempted to order or expected to receive with their order. Gravy was also mentioned, though in a negative context related to spillage.Atmosphere & ServiceThe reviews indicate poor customer service, with complaints about unhelpful employees, rude behavior, and managers being unprofessional and clueless. Long wait times and lack of accountability are also cited.Value & QualityCustomers reported receiving incorrect orders, missing items, and food that was unappetizing and potentially undercooked. There were no positive comments about pricing or portion sizes.Areas for ImprovementImproving order accuracy and staff training to enhance customer service are crucial. Ensuring food availability and proper food handling to prevent incidents like spillage are also necessary.Recent TrendsMore recent reviews highlight issues with order fulfillment, employee attitudes, and management competence, suggesting a pattern of ongoing problems. Customers are experiencing difficulties getting their orders correctly and dealing with unprofessional staff.Frequently Asked QuestionsWhere is KFC located?KFC is located at 2224 E Riverside Dr, Austin, TX 78741, USA.What is the price range at KFC?KFC is listed as inexpensive.Where can I find the hours for KFC?The listed hours for KFC are shown in the Location & Hours section on this page. Hours can change, so confirm before visiting.How can I contact KFC?Call KFC at (512) 326-2133. Ask the restaurant directly about reservations or large parties.Photos of KFCMainMore food guides for Austin10 Restaurant Breakfasts Under $12, with Verified 2026 Prices10 restaurants →Nearby RestaurantsWingstop⭐ 3.9AustinJoy East Chinese Buffet⭐ 3.4AustinPizza Hut⭐ 3.8AustinBaby Acapulco⭐ 4.1AustinMcDonald's⭐ 3.3Austin