McDonald's

3.3(2,502)

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Location & Hours

Address

2426 E Riverside Dr, Austin, TX 78741, USA
Austin, TX 78741
United States

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Hours

Business Hours Not Set

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Contact & Ordering

Contact Information

(512) 444-9229

Preferred Ordering

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3.3/5

Based on 2,502 reviews

Recent Reviews

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Victoria Leigh

a week ago

i never leave reviews but this McDonalds is TRASH. they do NOT care about their customers. they will blatantly ignore you if you ask a question or need assistance. the manager even told the other empl...

Samuel Reyna

a month ago

Good luck coming late night. This store is known for not taking any orders after 1:30am as they wait for breakfast. 30 mins in line with no greeting at the speaker. Multiple drive offs. This store lac...

Emanuel Montano

4 weeks ago

I’m extremely disappointed with this McDonald’s. I ordered a Bacon, Egg & Cheese McGriddles®, but they gave me a Sausage & Egg McGriddles instead. This was not what I ordered. The staff clearly didn’...

J 888 (Jaygee888)

2 months ago

I had an issue with my order and I called several times. The 1st time they picked up only to hang it up right away. I called 2 other times and no one picked up the phone. When i went in person, I aske...

angel Alvarez

2 weeks ago

This McDonald's can remodel as much as they please but honestly needs to be shut down or new owners. We just spend 50+ for food for half of it not being giving and the half we did good was complete o...

What People Are Saying

Overall Experience

The dining experience at this location is overwhelmingly negative, with customers reporting significant issues related to order accuracy, customer service, and communication. Customers express strong dissatisfaction.

Customer Favorites

Bacon, Egg & Cheese McGriddles are specifically mentioned as a desired menu item. No other dishes were mentioned as favorites.

Atmosphere & Service

The service is described as dismissive, inattentive, and lacking in communication skills, with multiple reviewers stating that employees and managers do not speak English. There are mentions of past incidents involving crime at the location.

Value & Quality

Reviewers feel they are not receiving the food they pay for, leading to wasted money and dissatisfaction. There are comments regarding the lack of work ethic.

Areas for Improvement

Order accuracy and staff communication skills are the primary areas needing improvement. Ensuring adequate staffing during late-night hours is also necessary.

Recent Trends

Recent reviews highlight persistent issues with order fulfillment and a perceived lack of customer service. Some reviewers suggest the location may be prioritizing speed over accuracy.

Frequently Asked Questions

Where is McDonald's located in Austin?

McDonald's is located at 2426 E Riverside Dr, Austin, TX 78741, USA in Austin, TX. You can easily find it using the map in our Location section.

What type of food does McDonald's serve?

McDonald's specializes in local cuisine and is considered a affordable restaurant. Classic, long-running fast-food chain known for its burgers & fries.

What are the operating hours of McDonald's?

The restaurant has regular business hours that may vary by day. Please see our detailed hours in the Location & Hours section.

Does McDonald's take reservations?

You can call (512) 444-9229 to inquire about reservations at McDonald's.

Is McDonald's good for groups?

McDonald's welcomes groups and can typically accommodate larger parties. It's recommended to call ahead at (512) 444-9229 if you're planning to visit with a large group.

Photos of McDonald's

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