Wingstop

3.9(847)

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Location & Hours

Address

2410 E Riverside Dr Ste A1, Austin, TX 78741, USA
Austin, TX 78741
United States

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Hours

Business Hours Not Set

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Contact & Ordering

Contact Information

(512) 851-9464

Preferred Ordering

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3.9/5

Based on 847 reviews

Recent Reviews

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Solomon Ortiz

a month ago

The floors were sticky, and it smelt like rotting eggs yesterday day, I went to get food. The lady who took my order was rude and mean she even kept money for herself. I paid 15 something, and the cha...

Dylan Johnson

3 weeks ago

The managers and the employees are extremely nice and helpful. No matter how busy the store gets food gets done with the same care as if it was slow. The food always has came out good, and I enjoy tal...

Marilyn Sabina

2 weeks ago

As soon as I come in I notice a list. I’m like “is this for pick up?”.i was responded yes && I just sign in & take a seat. Meanwhile I watch others come in && just say “I’m for pick up (name here) && ...

K A

a week ago

Order delivery never received it, spoke with someone over the phone and they said it wasn’t ready yet so we waited two hours, called again after another hour past to find out someone picked it up but ...

Jorgue Soto

2 months ago

I feel disappointed with this place. Today I made a purchase and the truth is the service is bad. I waited 40 minutes for my food, which is too long. They take too long and they serve some people fast...

What People Are Saying

Overall Experience

The dining experience appears inconsistent, with reports of positive interactions alongside significant issues with service, order accuracy, and cleanliness. The overall sentiment leans negative.

Customer Favorites

Wings are mentioned as a positive aspect, specifically being considered better than other local establishments. Ranch is another condiment that was mentioned as a positive.

Atmosphere & Service

Service experiences vary widely, from reports of extremely nice and helpful staff to complaints of rudeness, racism, and inefficient order handling. Cleanliness is a concern, with mentions of sticky floors and unpleasant smells.

Value & Quality

Food quality is inconsistent, with some wings being good but also reports of burnt fries. Order accuracy issues and long wait times negatively impact the perceived value.

Areas for Improvement

Significant improvements are needed in order fulfillment accuracy, wait times, and staff training to address rudeness and ensure fair treatment. Maintaining cleanliness is also a critical area for improvement.

Recent Trends

Recent reviews highlight issues with delivery orders not being received and the handling of pick-up orders, indicating potential problems with their system. This suggests worsening problems with customer service.

Frequently Asked Questions

Where is Wingstop located in Austin?

Wingstop is located at 2410 E Riverside Dr Ste A1, Austin, TX 78741, USA in Austin, TX. You can easily find it using the map in our Location section.

What type of food does Wingstop serve?

Wingstop specializes in local cuisine and is considered a moderately priced restaurant. Casual counter-serve chain serving a variety of chicken wings & sides.

What are the operating hours of Wingstop?

The restaurant has regular business hours that may vary by day. Please see our detailed hours in the Location & Hours section.

Does Wingstop take reservations?

You can call (512) 851-9464 to inquire about reservations at Wingstop.

Is Wingstop good for groups?

Wingstop welcomes groups and can typically accommodate larger parties. It's recommended to call ahead at (512) 851-9464 if you're planning to visit with a large group.

Photos of Wingstop

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