Popeyes Louisiana Kitchen

2.9(1,326)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

14107 Nacogdoches Rd
San Antonio, Texas 78247
United States

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Hours

Open • Closes Monday at 12:00 AM

Monday9:00 AM - 12:00 AM

Tuesday9:00 AM - 12:00 AM

Wednesday9:00 AM - 12:00 AM

Thursday9:00 AM - 1:00 AM

Friday9:00 AM - 1:00 AM

Saturday9:00 AM - 1:00 AM

Sunday9:00 AM - 12:00 AM

Contact & Links

Contact Information

(210) 664-0653

Restaurant Link

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About Popeyes Louisiana Kitchen

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

Price range: inexpensive

Google-sourced data last fetched on April 30, 2025.

2.9/5

Based on 1,326 reviews

Recent Reviews

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john harding

2 weeks ago

Ordered drive thru. Very friendly people. Got the order home. Haven't had Popeyes in many years. I was blown away with the pickle chicken sandwich. The biscuit was perfect. I have heard great things a...

Sidonie Smith

2 months ago

Worst Popeyes in the franchise. I've been through the drive thru, had to wait 30 minutes and still didn't get spicy. I've ordered through the app before and they wouldn't refund in store, I had to go ...

Monica Cobb-Kimble

a week ago

They have no working AC Corporate told the workers if they want AC they need to find another Job!!! They also stated (the co-workers) that Corporate said they don’t care if customers complain about no...

Misha Laws

7 months ago

Took a while to get my order. Which meant I got fresh spicy chicken. Too bad the fries and the biscuit weren't.

Neo Alpha

a month ago

Online orders get acknowledge to exist when you speak cashier. Expect not get your order for 45 minutes after you speak to the cashier. They are understaff and manager unwilling to assist their staff ...

What People Are Saying

Overall Experience

The overall dining experience appears to be negative, with significant issues reported. Many customers express dissatisfaction with the location.

Customer Favorites

The pickle chicken sandwich and spicy chicken are mentioned positively. The biscuits are also noted as being good.

Atmosphere & Service

Customers report issues with understaffing, unhelpful management, and potentially automated response to online reviews. Lack of AC and poor working conditions for staff are also reported.

Value & Quality

Concerns were raised regarding pricing relative to portion sizes and food quality. Small chicken pieces and incorrect orders were also noted.

Areas for Improvement

Consistency in order accuracy and staffing levels needs to be improved. Addressing the lack of AC is critical.

Recent Trends

Recent reviews indicate ongoing problems with order fulfillment, working conditions, and customer service. Customers reported issues with online orders and drive-thru wait times.