Panda Express

3.5(663)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

1803 Vance Jackson Rd
San Antonio, Texas 78213
United States

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Hours

Closed • Opens Today at 9:30 AM

Monday9:30 AM - 10:30 PM

Tuesday9:30 AM - 10:30 PM

Wednesday9:30 AM - 10:30 PM

Thursday9:30 AM - 10:30 PM

Friday9:30 AM - 10:30 PM

Saturday10:00 AM - 10:30 PM

Sunday10:00 AM - 10:30 PM

Contact & Links

Contact Information

(210) 737-0323

Restaurant Link

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About Panda Express

Fast-food chain for Chinese standards, including some health-conscious options.

Price range: inexpensive

Google-sourced data last fetched on April 30, 2025.

3.5/5

Based on 663 reviews

Recent Reviews

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Maximilian Prill

a month ago

I don't usually write a review anywhere I go, but after what I saw tonight I know I had to. I placed a mobile order for 8:30 tonight and when I arrived the place was packed and the crew was criminall...

Isabel

2 years ago

The staff as well as the GM always make me feel uncomfortable when I go. They always give stares. I find it weird that the bald manager does it being in his position. It doesn’t feel welcoming or like...

Esmeralda GTZ

4 months ago

Tom took care of us today! He was happy , professional, respectful, and left a good impression! The store was clean , all other employees were very sweet as well! Luckily for us the store wasn’t busy ...

Amber D

9 months ago

Overcooked, undercooked and going bad all at the same time. Abysmal quality! How are y’all okay serving this? Whoever is working there is obviously big backed and doesn’t eat vegetables.

Marcessa Tracas

3 weeks ago

I order the plate and kids meal, when I opened the kids meal there were only four pieces of beyond chicken in the box not only that but I got an up charge because it was beyond chicken. Just is ridic...

What People Are Saying

Overall Experience

Mixed customer experiences are evident, ranging from significant dissatisfaction to high praise, resulting in an average sentiment. Some customers have had very positive experiences, while others have been quite negative.

Customer Favorites

Beyond chicken is mentioned, although negatively due to portion size and upcharge. No other specific dishes are positively highlighted as customer favorites.

Atmosphere & Service

Staff behavior is a recurring theme, with mentions of both exceptionally positive interactions (like an employee named Edith and Tom) and uncomfortable experiences due to perceived staring. Cleanliness is noted as a positive aspect by one reviewer.

Value & Quality

One review mentions decent portion sizes when ordering to-go, but several express concern regarding food quality, citing issues such as overcooked/undercooked food, old ingredients, and insufficient preparation for rush hours. Pricing concerns are mentioned in relation to upcharges for certain items.

Areas for Improvement

Food quality and consistency are areas needing improvement, specifically ensuring food is fresh and properly cooked. Addressing perceived negative staff behavior and creating a more welcoming atmosphere are also important.

Recent Trends

Recent reviews highlight both positive and negative service experiences, suggesting inconsistency in staff performance. Portion size concerns and upcharges for certain items appear as a recent complaint.