Papa Johns Pizza

3.6(351)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

720 N Vermont Ave
Los Angeles, California 90029
United States

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Hours

Open • Closes Thursday at 2:00 AM

Monday10:00 AM - 2:00 AM

Tuesday10:00 AM - 2:00 AM

Wednesday10:00 AM - 2:00 AM

Thursday10:00 AM - 2:00 AM

Friday10:00 AM - 2:00 AM

Saturday10:00 AM - 2:00 AM

Sunday10:00 AM - 2:00 AM

Contact & Links

Contact Information

(323) 953-8282

Restaurant Link

Visit Restaurant Link

About Papa Johns Pizza

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

Price range: inexpensive

Google-sourced data last fetched on April 30, 2025.

3.6/5

Based on 351 reviews

Recent Reviews

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Ethan Duffey

3 months ago

I received the wrong pizza then what I ordered… called the store and the manager was helpful snd apologetic and wanted to replace it for me. Told me he would call me back but still haven’t heard from ...

Elon Musk

a week ago

Siomara helped me last 2 visits and everytime she takes orders, after that she just stands around the cash register!! She doesn't work! Then she wonders why I complain my pizzas take forever to make. ...

Okinawa Warrior

4 months ago

I just experienced the worst customer service in the history of my life from the most unprofessional group of people at Papa Johns located at 720 N Vermont Ave, Los Angeles, CA 90029. I ordered a pizz...

Brandon Johnson

12 months ago

Ordered Honey Chipotle boneless wings from this location. As you can see from the pictures, the wings were not tossed in sauce. I asked the manager, Marisela Cruz, if she could please toss the wings i...

Edwin P

4 weeks ago

The worst place to order pizza. They took more than an hour to prepare 4 medium pizzas. There was a woman complaining because she received the wrong order. Also, the worker was looking for another mis...

What People Are Saying

Overall Experience

The overall dining experience appears to be extremely negative, characterized by significant issues with order accuracy, long wait times, poor customer service, and unprofessional behavior from staff. Customers expressed strong dissatisfaction with their orders and interactions with the restaurant.

Customer Favorites

Honey Chipotle boneless wings are mentioned as a menu item. No other dishes or menu items were favored in the provided reviews.

Atmosphere & Service

The reviews indicate chaotic and unprofessional service, with reports of long wait times, incorrect orders, unhelpful or rude staff (including a manager and an employee identified as a janitor), and employees standing around instead of working. One review mentions a manager being apologetic initially but failing to follow through with a promised call back.

Value & Quality

One customer complained about being charged extra for sauce on wings that were supposed to be tossed in sauce. Otherwise, the provided reviews do not explicitly mention the value or quality of the food, but the issues with order accuracy and preparation imply potential quality concerns.

Areas for Improvement

Key areas for improvement include addressing slow order preparation times, improving order accuracy, ensuring adequate staffing and training, and providing consistent and professional customer service. Improved communication and follow-up with customers regarding order status and issue resolution is also needed.

Recent Trends

Recent reviews seem to highlight ongoing issues with slow service and employee work ethic. There is a recurring theme of unhelpful staff, long delays, and a lack of accountability.