Starbucks

4.2(689)

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Location & Hours

Address

3755 Spring Mountain Rd, Las Vegas, NV 89102, USA
Las Vegas, NV 89102
United States

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Hours

Business Hours Not Set

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Contact & Ordering

Contact Information

(702) 221-7118

Preferred Ordering

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4.2/5

Based on 689 reviews

Recent Reviews

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Donivan Andrews

a week ago

BAD MANAGEMENT! POOR TRAINING. POOR CUSTOMER SERVICE! WORST WAY TO IMPLEMENT BATHROOM POLICY! I have been a Starbucks customer for 16 years and thousands of dollars. This is turning me off to their pr...

J & S Walter

a month ago

I’m a daily Starbucks customer around the world and have never felt the need to leave a review or call corporate—until now. Employee, Oscars need to have control over how much milk a customer gets was...

Itzel Tesfaye

3 months ago

My first and last time at this location! The worst customer service I’ve had. I went this morning at 4:30-5am to pick up my mobile order. A simple coffee with a splash of cream. Michael gave me an ext...

Rubi Peña

3 months ago

Frequent stops made here for my employees; food always served hot and drinks are always on point. This time we even got a custom made drawing on our bag which was the perfect way to cheer up our day!

Maritssa Tzompa

10 months ago

Bad service, bad actitude… I order two caramel Frappuccino’s Size grande And she don’t understand my orden and I ask her and she only said have a good day and close the window at my face and she did...

What People Are Saying

Overall Experience

The overall dining experience appears to be significantly negative, with multiple reports of poor customer service and issues with order fulfillment. However, one review indicated a positive experience.

Customer Favorites

Caramel Frappuccinos and coffee are mentioned. Positive remarks suggest hot food and accurately prepared drinks are favored.

Atmosphere & Service

Reviews indicate issues with employee attitude and customer service, including rudeness, condescending behavior, and unwillingness to accommodate simple requests. However, one review mentioned a custom drawing on the bag, suggesting potentially positive interactions.

Value & Quality

One customer felt "robbed" due to not receiving a full order, suggesting a concern about value for money. Comments otherwise don't indicate price or food quality.

Areas for Improvement

Employee training and customer service protocols require significant improvement to address rudeness, miscommunication, and inflexible policy enforcement. Management should ensure employees are aware of, and properly trained in, policy implementation.

Recent Trends

More recent reviews highlight significant issues with management and customer service policies, leading to negative experiences and potential loss of business.

Frequently Asked Questions

Where is Starbucks located in Las Vegas?

Starbucks is located at 3755 Spring Mountain Rd, Las Vegas, NV 89102, USA in Las Vegas, NV. You can easily find it using the map in our Location section.

What type of food does Starbucks serve?

Starbucks specializes in local cuisine and is considered a moderately priced restaurant. Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

What are the operating hours of Starbucks?

The restaurant has regular business hours that may vary by day. Please see our detailed hours in the Location & Hours section.

Does Starbucks take reservations?

You can call (702) 221-7118 to inquire about reservations at Starbucks.

Is Starbucks good for groups?

Starbucks welcomes groups and can typically accommodate larger parties. It's recommended to call ahead at (702) 221-7118 if you're planning to visit with a large group.

Photos of Starbucks

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