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El Pollo Loco in Las Vegas, main image

El Pollo Loco

$
3.9(1,372)
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Location & Hours

Address

2505 E Tropicana Ave, Las Vegas, NV 89121, USA
Las Vegas, NV 89121
United States
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Hours

Business Hours Not Set

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Contact & Ordering

Contact Information

(702) 450-5886

Preferred Ordering

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3.9/5
Based on 1,372 reviews

Recent Reviews

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Yahweh's Daughter

a year ago

Use your coupons you get in the mail!!!! Our total went from $43 to $30. Very very good chicken, juicy, and flavorful! Salsa had little flavor, sides were good! Got mash and gravy and Mac and cheese!

Piyush Puranik

3 years ago

Ordered a fit bowl and classic tostada salad. There was no pico de Gallo in either of them, no queso, and no avocado. The salads had no dressing on them either and were completely dry. The order speci...

Gianna Griffin

2 years ago

I usually love their salads but today! NOT!! I got this salad well maybe I should call it rice and bean salad cause the lefty’s was basically non existent! Then when I asked for extra dressing the gu...

chanel monroe

a year ago

Not them tryna feed my son this old leathery burnt chicken like really? It was tough as heck when I tried to break it apart

Bubblegum Divas

a year ago

Dry, cold chicken, chicken bones in the tostada salad. First time, and last! Wasted $24.00

What People Are Saying

Overall Experience

The overall dining experience appears to be generally negative, with several customers expressing dissatisfaction with food quality and service, though one reviewer noted a positive experience with a coupon.

Customer Favorites

The classic tostada salad is mentioned, though experiences with it vary greatly; chicken receives mixed reviews with some praising the flavor while others criticize its dryness or quality.

Atmosphere & Service

Staffing issues and lack of acknowledgment were cited as concerns by one reviewer; some experienced long wait times, and others reported issues getting their needs met, like salad dressing.

Value & Quality

Some customers felt they wasted money due to poor food quality, while others found value when using coupons; inconsistent quality of ingredients and preparation appears to be a concern.

Areas for Improvement

Food quality issues, specifically dry chicken and missing ingredients in salads, need addressing; customer service responsiveness and attentiveness could also be improved.

Recent Trends

More recent reviews point to consistent issues with the chicken being dry, and negative salad experiences, suggesting a potential decline in food quality over time.

Frequently Asked Questions

Where is El Pollo Loco located in Las Vegas?

El Pollo Loco is located at 2505 E Tropicana Ave, Las Vegas, NV 89121, USA in Las Vegas, NV. You can easily find it using the map in our Location section.

What type of food does El Pollo Loco serve?

El Pollo Loco specializes in local cuisine and is considered a affordable restaurant. Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

What are the operating hours of El Pollo Loco?

The restaurant has regular business hours that may vary by day. Please see our detailed hours in the Location & Hours section.

Does El Pollo Loco take reservations?

You can call (702) 450-5886 to inquire about reservations at El Pollo Loco.

Is El Pollo Loco good for groups?

El Pollo Loco welcomes groups and can typically accommodate larger parties. It's recommended to call ahead at (702) 450-5886 if you're planning to visit with a large group.

Photos of El Pollo Loco

El Pollo Loco restaurant in Las Vegas - main photo
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