El Pollo Loco

3.9(1,372)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

2505 E Tropicana Ave, Las Vegas, NV 89121, USA
Las Vegas, NV 89121
United States

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Hours

Closed • Opens Today at 10:00 AM

Monday10:00 AM - 10:30 PM

Tuesday10:00 AM - 10:30 PM

Wednesday10:00 AM - 10:30 PM

Thursday10:00 AM - 10:30 PM

Friday10:00 AM - 10:30 PM

Saturday10:00 AM - 10:30 PM

Sunday10:00 AM - 10:30 PM

Contact & Links

Contact Information

(702) 450-5886

Restaurant Link

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About El Pollo Loco

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

Price range: inexpensive

Google-sourced data last fetched on April 29, 2025.

3.9/5

Based on 1,372 reviews

Recent Reviews

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Yahweh's Daughter

a year ago

Use your coupons you get in the mail!!!! Our total went from $43 to $30. Very very good chicken, juicy, and flavorful! Salsa had little flavor, sides were good! Got mash and gravy and Mac and cheese!

Piyush Puranik

3 years ago

Ordered a fit bowl and classic tostada salad. There was no pico de Gallo in either of them, no queso, and no avocado. The salads had no dressing on them either and were completely dry. The order speci...

Gianna Griffin

2 years ago

I usually love their salads but today! NOT!! I got this salad well maybe I should call it rice and bean salad cause the lefty’s was basically non existent! Then when I asked for extra dressing the gu...

chanel monroe

a year ago

Not them tryna feed my son this old leathery burnt chicken like really? It was tough as heck when I tried to break it apart

Bubblegum Divas

a year ago

Dry, cold chicken, chicken bones in the tostada salad. First time, and last! Wasted $24.00

What People Are Saying

Overall Experience

The overall dining experience appears to be generally negative, with several customers expressing dissatisfaction with food quality and service, though one reviewer noted a positive experience with a coupon.

Customer Favorites

The classic tostada salad is mentioned, though experiences with it vary greatly; chicken receives mixed reviews with some praising the flavor while others criticize its dryness or quality.

Atmosphere & Service

Staffing issues and lack of acknowledgment were cited as concerns by one reviewer; some experienced long wait times, and others reported issues getting their needs met, like salad dressing.

Value & Quality

Some customers felt they wasted money due to poor food quality, while others found value when using coupons; inconsistent quality of ingredients and preparation appears to be a concern.

Areas for Improvement

Food quality issues, specifically dry chicken and missing ingredients in salads, need addressing; customer service responsiveness and attentiveness could also be improved.

Recent Trends

More recent reviews point to consistent issues with the chicken being dry, and negative salad experiences, suggesting a potential decline in food quality over time.