Jack in the Box

3.9(4,343)

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Location & Hours

Address

721 E San Ysidro Blvd
San Diego, California 92173
United States

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Hours

Business Hours Not Set

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Contact & Links

Contact Information

(619) 428-4679

Restaurant Link

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About Jack in the Box

Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.

Price range: inexpensive

Google-sourced data last fetched on April 8, 2025.

3.9/5

Based on 4,343 reviews

Recent Reviews

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DaalJett

2 months ago

Well I wanted to report something good because I'm a huge fan of this clown My last order was completely messed up and I had to go order from the other clown to provide the food for the people that I...

Table 4 One

4 months ago

This is definitely the most stressful location out of any local JIB. Manage your expectations and always check your bags before leaving. They gave me the wrong toppings for my salad. They only had one...

Regulo Salazar

3 weeks ago

Due the proximity with border , you will see some unusual things , like no lotteeing signals , restroom it's only for customers and even if you buy food there the signs state that could stay maximum ...

Marcus Davidson

a month ago

I'm not a Jack in the Box frequenter, but I was in a hurry to a dental appointment and needed a quick snack to hold me over. I decided to try their chicken wrap, and was I pleasantly surprised. It wa...

francisco sanchez

3 months ago

Staff is rude, food was barely warm and they barely allow us to get ketchup. They did not allow us to use the bathroom (because my wife is pregnant ). and when we ask if we could recommend us another...

What People Are Saying

Overall Experience

The reviews indicate a below-average dining experience at this Jack in the Box location, with an average rating of 2.2/5.

Customer Favorites

The chicken wrap was positively mentioned for being good and reasonably priced.

Atmosphere & Service

The atmosphere was described as dark, dirty, and located in a shady area. Staff rudeness, refusal to provide basic amenities like ketchup or restroom access, and lack of assistance with orders were highlighted.

Value & Quality

While some customers found the food to be fresh and good, others experienced issues with incorrect orders, warm food, and limited menu options. Pricing was mentioned as reasonable for some items.

Areas for Improvement

Staff behavior and customer service were major areas for improvement, including rudeness, lack of assistance, and refusal to accommodate basic needs like restroom access.

Recent Trends

Recent reviews highlight consistent issues with staff behavior, service quality, and order accuracy, indicating a need for better training and management at this location.