Sonic Drive-In

2.9(1,299)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

16401 Nacogdoches Rd
San Antonio, Texas 78247
United States

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Hours

Open • Closes Thursday at 12:00 AM

Monday8:00 AM - 12:00 AM

Tuesday8:00 AM - 12:00 AM

Wednesday8:00 AM - 12:00 AM

Thursday8:00 AM - 12:00 AM

Friday8:00 AM - 12:00 AM

Saturday8:00 AM - 12:00 AM

Sunday8:00 AM - 12:00 AM

Contact & Links

Contact Information

(210) 590-6670

Restaurant Link

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About Sonic Drive-In

Fast-food burger & fries joint with an old-school feel, including retro drive-in service.

Price range: inexpensive

Google-sourced data last fetched on April 18, 2025.

2.9/5

Based on 1,299 reviews

Recent Reviews

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Jaims D

4 months ago

I ordered a number 9, fried chicken sandwich, and cheesy tots. And this is what they gave me… I bit into the sandwich and the whole thing fell apart, when I opened it, it was burnt PIECES of what was...

AmyLou

8 months ago

My family came out for a Sunday dinner. They got the slush order wrong which it clearly stated on our receipt so I offered to just keep the mistake and pay for the correct one the lady with the butter...

kevin connor

2 months ago

I do genuinely feel bad for the people working there first and foremost. At the same time, my wife checked in for an online order with a person in the speaker, and then proceeded to have to wait for 4...

Ray Hamble

a month ago

They forgot onion rings in my wife's meal. Everything else was ok. Fresh fries would be great but I get it they can't do it for every meal. They weren't bad though, just not fresh.

Alexus Galvan

2 months ago

The poor customer service at this location never ceases to amaze me. I come back when I’m realllyyyy craving something, hoping to get my simple order, and it Never. Fails. Gave 1 star because the drin...

What People Are Saying

Overall Experience

The dining experience appears to be largely negative, with recurring issues concerning order accuracy, food quality, and customer service. Many customers express disappointment and reluctance to return.

Customer Favorites

Fries, onion rings, and cheesy tots are mentioned in these reviews; slush drinks and fried chicken sandwiches were also mentioned. The appeal of these items seems overshadowed by preparation and order fulfillment issues.

Atmosphere & Service

Several reviews highlight poor customer service, including long wait times, order inaccuracies, and unprofessional staff behavior. Some reviewers express empathy for understaffed employees while still criticizing the overall service experience.

Value & Quality

Several reviewers note issues with food quality, describing items as burnt, cold, or containing spoiled ingredients like brown lettuce. One reviewer states the food was inedible and was thrown away.

Areas for Improvement

Order accuracy and customer service are significant areas for improvement. Food quality and preparation consistency also require attention to prevent serving burnt or spoiled items.

Recent Trends

More recent reviews focus on long wait times, order inaccuracies, and poor customer service interactions. These issues appear to be persistent and negatively impact customer satisfaction.