Malibu Shack Grill & Beach Bar

3.3(86)

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Location & Hours

Address

5720 Bandera Rd, San Antonio, TX 78238, USA
San Antonio, TX 78238
United States

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Hours

Business Hours Not Set

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Contact & Ordering

Contact Information

(210) 543-2500

3.3/5

Based on 86 reviews

Recent Reviews

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Emma Cole

8 years ago

I came here the first time after I found out my friend used to work with the guy that opened this place, and I like supporting local places. I've come back ever since because it's really great. I lo...

george nielsen

9 years ago

Food was horrible. I had a hamburger and fries. The hamburger tasted like the meat was spoiled. You could still taste the cooking oil on the fries. The draft beer was flat. The server was very nice an...

Reese

12 years ago

I will never go back to this restaurant again. I invited three friends to join me for dinner and drinks. It took forever for a waitress to come take our drink order. We ordered a pitcher of beer for t...

Genevieve Marin

11 years ago

I like going on SUNDAYS Only. They have GREAT Margarita and drink specials all day. Kids eat FREE on SUNDAYS. If you want GREAT CUSTOMER SERVICE ONLY ask for ASHTON . She is the BEST WAITRESS. I gave...

Maes Re

10 years ago

Never judge a book by the cover. And DO NOT order the wings. The building looks o.k.... and that's all that is good with this place. I know my wing sauces well enough and without a shadow of a doubt I...

What People Are Saying

Overall Experience

The overall dining experience appears inconsistent, with some customers reporting positive experiences and others encountering significant issues related to food quality and service. The reviews suggest a decline in quality over time.

Customer Favorites

Margarita and drink specials on Sundays are favored by at least one customer. No other dishes or menu items were consistently praised.

Atmosphere & Service

The atmosphere is appreciated by some, with live music being a potential draw. Service quality is inconsistent, with some servers being praised for their professionalism and others criticized for being untrained, rude, or providing slow/inattentive service.

Value & Quality

Pricing has reportedly increased while food quality has decreased, leading to concerns about value. Food quality issues include spoiled meat, overly oily fries, flat beer, under-sauced wings (possibly with generic sauce), and poorly cooked or burned food.

Areas for Improvement

Food quality and consistency are major areas for improvement, especially regarding wing preparation and general cooking skills. Customer service needs to be improved, with a focus on training staff to be more attentive, professional, and better equipped to handle customer concerns.

Recent Trends

More recent reviews express concern about food quality declining and prices increasing, suggesting a negative trend in value and overall satisfaction.

Frequently Asked Questions

Where is Malibu Shack Grill & Beach Bar located in San Antonio?

Malibu Shack Grill & Beach Bar is located at 5720 Bandera Rd, San Antonio, TX 78238, USA in San Antonio, TX. You can easily find it using the map in our Location section.

What type of food does Malibu Shack Grill & Beach Bar serve?

Malibu Shack Grill & Beach Bar specializes in local cuisine and is considered a moderately priced restaurant. Festive beach shack-themed bar & grill, with a selection of burgers, wings & other American chow.

What are the operating hours of Malibu Shack Grill & Beach Bar?

The restaurant has regular business hours that may vary by day. Please see our detailed hours in the Location & Hours section.

Does Malibu Shack Grill & Beach Bar take reservations?

You can call (210) 543-2500 to inquire about reservations at Malibu Shack Grill & Beach Bar.

Is Malibu Shack Grill & Beach Bar good for groups?

Malibu Shack Grill & Beach Bar welcomes groups and can typically accommodate larger parties. It's recommended to call ahead at (210) 543-2500 if you're planning to visit with a large group.

Photos of Malibu Shack Grill & Beach Bar

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