Jack in the Box

3.6(1,035)

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Location & Hours

Address

1619 Bandera Rd
San Antonio, Texas 78228
United States

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Hours

Business Hours Not Set

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Contact & Links

Contact Information

(726) 610-4205

Restaurant Link

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About Jack in the Box

Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.

Price range: inexpensive

Google-sourced data last fetched on April 5, 2025.

3.6/5

Based on 1,035 reviews

Recent Reviews

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Kristopher Ritz

a month ago

Picked lunch here and got a sandwich on sourdough bread and it was not toasted after having to wait forever to get my order. My wife's order was also wrong. This is the location you want if you want t...

Alex Tenorio

4 weeks ago

1st time I've gotten hot curly fries in a long long time.(drive-thru) very polite staff at intercom & window. The wait time was faster than expected and so was the food. Best Jack in the Box I've tr...

Cainaan Perryman

2 weeks ago

Ordered sauced and loaded SPICY fries, 1 egg roll, and large stuffed Jalapeños. Didn't get the egg roll and was gonna order a strawberry shake but "that would take 20 minutes" because little kids can'...

T Marie

a year ago

I’m so disappointed with this location. The portion size was terrible ! I ordered the popcorn chicken meal and the box of chicken was small which was fine but less than half way full ! It seriously ha...

Makeup_ Hustler

a month ago

When we pulled up, there was nobody else in the drive through, ordered one combo a bunch of tacos and a cheeseburger for our toddler with a small fry and a cheese burger for myself. We get home there'...

What People Are Saying

Overall Experience

The overall dining experience at this Jack in the Box location seems to be inconsistent and disappointing, with an average rating of 2.8/5.

Customer Favorites

Hot curly fries and sauced and loaded spicy fries were mentioned positively in the reviews.

Atmosphere & Service

Positive mentions include polite staff, fast service, and efficient drive-thru experiences. However, there were complaints about unprofessionalism and mistakes in orders.

Value & Quality

Customers expressed dissatisfaction with portion sizes, food quality, and accuracy of orders, indicating room for improvement in these areas.

Areas for Improvement

Consistency in order accuracy, food quality, and professionalism of staff were highlighted as key areas for improvement.

Recent Trends

Recent reviews indicate ongoing issues with order accuracy, food quality, and service, suggesting a need for better training and quality control measures.