Tim Hortons

3.9(219)

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Location & Hours

Address

2190 E Henrietta Rd
Rochester, New York 14623
United States

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Hours

Open • Closes Today at 6:00 PM

Monday6:00 AM - 6:00 PM

Tuesday6:00 AM - 6:00 PM

Wednesday6:00 AM - 6:00 PM

Thursday6:00 AM - 6:00 PM

Friday6:00 AM - 6:00 PM

Saturday6:00 AM - 6:00 PM

Sunday6:00 AM - 6:00 PM

Contact & Links

Contact Information

(585) 321-1673

Restaurant Link

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About Tim Hortons

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Price range: inexpensive

Google-sourced data last fetched on April 16, 2025.

3.9/5

Based on 219 reviews

Recent Reviews

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Frank M. Rauck

3 months ago

The Tim Hortons on East Henrietta Rd. across from Suburban Plaza is the one I go to most often as it's the closest one to my house. The service there is the best of any location I've gone to...consi...

David

a month ago

Updating my review once again for the third and final time. I'm done going here. They forget items almost every order at this point and support won't give me a refund, just stupid points. If they don'...

Sara Harold

7 months ago

I just started going to the Tim Hortons and now I'll never go to another. They make my coffee the same and PERFECT every single time. Seriously it's amazing and they are so sweet. 💕

Leslie Ross

8 months ago

I bought my nieces some donuts and donut holes on the way to church. By the time we arrived at church they devoured them! There were no crumbs left. They were visiting from out of town and loved your ...

Sean Parslow

8 months ago

BURNT COFFEE, any time of day. Tim Hortons is my favorite coffee, but every time I go to this location, the coffee is terrible! Tim Hortons is a coffee joint, get it right, call any other location an...

What People Are Saying

Overall Experience

Customer experiences are mixed, with some praising the service and consistency while others report issues with order accuracy and food quality. The average rating suggests there is room for improvement in overall customer satisfaction.

Customer Favorites

Coffee and donuts/donut holes are mentioned positively by some customers. Breakfast sandwiches are mentioned, but negatively in terms of order accuracy.

Atmosphere & Service

Some customers highlight the pleasant and upbeat service. Other customers noted that while the workers are nice, that is where the positives end.

Value & Quality

One customer explicitly states that McDonald's across the street is cheaper, faster and more accurate. Some customers express dissatisfaction with the coffee quality, specifically mentioning burnt coffee.

Areas for Improvement

Order accuracy is a significant area for improvement, with multiple reports of missing items. Coffee quality and consistency need attention to avoid serving burnt coffee.