McDonald's

3.6(947)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

2121 E Henrietta Rd
Rochester, New York 14623
United States

Get Directions

Hours

Open • Closes Today at 11:00 PM

Monday5:00 AM - 11:00 PM

Tuesday5:00 AM - 11:00 PM

Wednesday5:00 AM - 11:00 PM

Thursday5:00 AM - 11:00 PM

Friday5:00 AM - 10:00 PM

Saturday5:00 AM - 10:00 PM

Sunday5:00 AM - 11:00 PM

Contact & Links

Contact Information

(585) 334-3082

Restaurant Link

Visit Restaurant Link

About McDonald's

Classic, long-running fast-food chain known for its burgers & fries.

Price range: inexpensive

Google-sourced data last fetched on April 16, 2025.

3.6/5

Based on 947 reviews

Recent Reviews

View all Google reviews →

K

3 weeks ago

I only did the review because of how this McDonald's looked inside, it was clean but didn't feel welcomed, overall better than most restaurants in Rochester.

Sunni P

3 months ago

I had two orders of fries and the large fry they forgot to give me, and the small fry i had was completely dumped in the bag. and i had to remind them of my drink, as they forgot that as well. on top ...

Jessie Janes

2 months ago

First time visiting this location. Ordered a Big Mac Meal with extra pickle (to ensure the food is fresh). I was greeted buy some toothless woman who I assume was a mute because she said nothing... ...

Ben Gaming - mrpoopbenji

2 months ago

I ordered a McDouble no cheese no onion with extra pickle, a small fry, an ice water and a chocolate milkshake. Shake comes unstirred and the burger has 3 slices of pickle and onions. I go in to get a...

Anna Marie Lico-Alfano

a year ago

We finally went to our hometown McDonald's near our residence. So comfy and cozy, quaint and quiet. Nice to know we have a beautiful McDonalds. Kindly mixed races working together in unity. Speedy cou...

What People Are Saying

Overall Experience

The overall dining experience appears to be mixed, with some customers reporting positive experiences and others expressing significant dissatisfaction. The average rating suggests there are inconsistencies in service and food quality.

Customer Favorites

Fries and Big Mac meals were specifically mentioned by name. Milkshakes and nuggets were also brought up, but with quality concerns.

Atmosphere & Service

Some customers found the location clean and visually appealing. However, others described unfriendly or inattentive service, including issues with order accuracy and staff demeanor.

Value & Quality

Some customers complained about the food quality, citing issues such as unstirred milkshakes, improperly prepared burgers (wrong toppings, flavorless), and poorly presented items. There was a mention of sloppy preparation.

Areas for Improvement

Order accuracy (especially special requests) and staff attentiveness/friendliness are key areas for improvement. Cleanliness of the dining area is also a concern based on the presence of trash and leftover food.

Recent Trends

More recent reviews highlight negative experiences related to order accuracy, poor food quality, and unsatisfactory customer service interactions. These reviews suggest a decline in the overall dining experience.