Jack in the Box

3.8(1,160)

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Location & Hours

Address

4104 Fairmont Pkwy
Pasadena, Texas 77504
United States

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Hours

Business Hours Not Set

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Contact & Links

Contact Information

(281) 998-7663

Restaurant Link

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About Jack in the Box

Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.

Price range: inexpensive

Google-sourced data last fetched on January 26, 2026.

3.8/5

Based on 1,160 reviews

Recent Reviews

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Laura Medina

2 months ago

Joyce at the Jack in the Box drive-thru was amazing! She was so nice and polite — I really loved her positive vibes. It’s always great to be greeted with such kindness and energy! She deserves a reco...

S P

8 months ago

Although our order was correct, my sandwich was drowning in cheese sauce. Couldn't taste anything but cheese. The bread was soggy (obviously) and it was just gross.

Joyful Nika

a year ago

I placed my order in the app on my way to work this morning and I arrived early, but to my surprise, it was already done and so I was happy to receive it once I got to work to start eating before my s...

Brianna

2 months ago

Whenever Ms. Joyce is there, it’s always great service and she carries such a kind and uplifting spirit that she radiates. Best employee there, yall should give her a raise!

George Mendoza

3 months ago

Food and drinks were ok, not bad. The girl at the drive was nice, awesome smile. Delicious cold Dr Pepper.

What People Are Saying

Overall Experience

Mixed dining experience with polarized feedback, ranging from excellent service to issues with food quality. The overall sentiment indicates inconsistency.

Customer Favorites

Dr. Pepper was mentioned as a positive. No other dishes or menu items were consistently praised.

Atmosphere & Service

Exceptional service from an employee named Joyce was frequently highlighted, with praise for her kindness and positive attitude. Another employee was complimented for their nice smile.

Value & Quality

Food quality varied significantly; some experienced issues like excessively cheesy and soggy sandwiches, undercooked bacon, and cold hash browns. There was no mention of pricing or portion sizes.

Areas for Improvement

Food preparation and consistency are areas needing improvement, specifically addressing issues like soggy bread, excessive cheese, and undercooked items. No other specific areas for improvement were mentioned.