Customers consistently rate the restaurant highly, with an average rating of 4.6/5, indicating a consistently positive dining experience.
2. Customer Favorites: Popular dishes include the cucumber, spicy wonton, and shrimp fried rice, mentioned in a recent review.
3. Atmosphere & Service: The restaurant offers great food and service; however, there are issues with the phone service and communication, as mentioned in a previous review.
4. Value & Quality: Customers appreciate the quality of the food and service but may find the phone service lacking in terms of convenience and communication.
5. Areas for Improvement: Improving the phone service, particularly the ability to speak to a human for better communication and to address issues with the waitlist system.
6. Recent Trends: Recent reviews highlight consistently positive experiences with excellent food quality, but there are ongoing challenges with the phone service that need to be addressed for a seamless dining experience.