Chipotle Mexican Grill

3.3(634)

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Location & Hours

Address

1077 Broxton Ave, Los Angeles, CA 90024, USA
Los Angeles, CA 90024
United States

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Hours

Business Hours Not Set

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Contact & Ordering

Contact Information

(310) 824-4180

Preferred Ordering

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3.3/5

Based on 634 reviews

Recent Reviews

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Dee Dee

a week ago

I felt like a dog being served slop. First, I had to ask for a lid for my food. No one greets you upon entering the establishment. I had to wait 6 minutes for veggies because I wanted a serving. The ...

Ruchira Bhat

2 weeks ago

I ordered online to this Chipotle. The app told me to expect my order at 7:20. I went to pick it up at 7:20. The lady at the cash register said it would take a few minutes to be ready. I waited until ...

Matt Briggs

4 months ago

These guys simply cannot roll a burrito. PLEASE, SOMEBODY TEACH THEM HOW TO ROLL A BURRITO! They're also not very nice and looked too stoned to function. I get it's just a Chipotle and I like the idea...

Alex Lee

a month ago

Horrible serving. Paid for extra chicken didn’t get the extra chicken and missed the veggies on the online order. Bowl should be around 24oz with the specific toppings I added

Jorge Coppel

a week ago

I didn't go to business school, but I assume saving less than a dollar in food by serving laughable portions and having clients not come back ever again isn't the most profitable of approaches. On the...

What People Are Saying

Overall Experience

The overall dining experience appears to be significantly negative, with customers reporting a multitude of issues ranging from poor service to incorrect orders and subpar food quality. The general sentiment suggests considerable dissatisfaction.

Customer Favorites

No specific dishes or menu items were highlighted as favorites in the provided reviews.

Atmosphere & Service

Customers reported a lack of greeting upon entering, unhelpful or dismissive staff, and unsanitary conditions, particularly concerning utensil containers. Some reviews mentioned staff appearing inattentive or lacking necessary skills.

Value & Quality

Reviews frequently mention undersized portions, missing ingredients in orders, and incorrect orders, creating a sense of poor value. Additionally, food quality concerns include improperly rolled burritos and ingredients being prepared incorrectly.

Areas for Improvement

Key areas for improvement include order accuracy (both online and in-person), food portion sizes, and staff attentiveness/training, especially in burrito rolling techniques. Addressing cleanliness issues is also essential.

Recent Trends

More recent reviews emphasize issues with online order fulfillment, including significant delays, incorrect orders, and missing ingredients. There are recurring complaints about inadequate portion sizes and a lack of customer service.

Frequently Asked Questions

Where is Chipotle Mexican Grill located in Los Angeles?

Chipotle Mexican Grill is located at 1077 Broxton Ave, Los Angeles, CA 90024, USA in Los Angeles, CA. You can easily find it using the map in our Location section.

What type of food does Chipotle Mexican Grill serve?

Chipotle Mexican Grill specializes in local cuisine and is considered a affordable restaurant. Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.

What are the operating hours of Chipotle Mexican Grill?

The restaurant has regular business hours that may vary by day. Please see our detailed hours in the Location & Hours section.

Does Chipotle Mexican Grill take reservations?

You can call (310) 824-4180 to inquire about reservations at Chipotle Mexican Grill.

Is Chipotle Mexican Grill good for groups?

Chipotle Mexican Grill welcomes groups and can typically accommodate larger parties. It's recommended to call ahead at (310) 824-4180 if you're planning to visit with a large group.

Photos of Chipotle Mexican Grill

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