Fairmont Copley Plaza Boston

$$$

4.5(2,540)

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Location & Hours

Address

138 St James Ave, Boston, MA 02116, USA
Boston, MA 02116
United States

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Hours

Business Hours Not Set

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Contact & Links

Contact Information

(617) 267-5300

Restaurant Link

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About Fairmont Copley Plaza Boston

Landmark 1912 lodging featuring an American brasserie, event space & a rooftop fitness center.

Price range: expensive

Google-sourced data last fetched on April 30, 2025.

4.5/5

Based on 2,540 reviews

Recent Reviews

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Beth Martinelli

3 weeks ago

Great hotel and I love the ambience. They did a great job preparing the room based on my requests. I was very appreciative!!! The room was older but had so much charm. I was disappointed in the room s...

Javed

a month ago

From the moment I arrived with all my luggage to the moment I left - everything was great with my 3 nights stay at the hotel. The service and care I received from the Fairmont Copley Plaza was high e...

Alexander Delacruz

a month ago

The Fairmount-Copley Plaza in Boston is truly exceptional. Whenever I visit Boston to see family, this hotel is my go-to choice, and it never disappoints. From its stunning architecture to the impecca...

Lynne Ooi

3 weeks ago

We had such an amazing time that I didn’t want to leave. We travelled to Boston for work and brought our 1.5yo with us. From check-in all the way to the day we left, we felt so looked after and so wel...

Jonathan Ibraaheem Marshall (Jonathan)

2 months ago

Historic hotel. Location is the key advantage as it is right in the centre of the city, so great for walking out from. Service was a little bit disappointing, no porter at the front door to help with ...

What People Are Saying

Overall Experience

The hotel provides a generally positive experience, frequently praised for its historical charm and convenient location, with some minor inconsistencies in service and room quality.

Customer Favorites

Not applicable; these are hotel, not restaurant reviews.

Atmosphere & Service

The hotel atmosphere is described as classic, elegant, and charming, with a luxurious lobby and beautiful architecture. Many reviewers highlighted the exceptional warmth and friendliness of the staff, noting their attentiveness and willingness to go the extra mile.

Value & Quality

The hotel is considered high-quality, with clean and comfortable rooms, though some guests mentioned decor needing updating. Some unexpected charges and food delivery fees impacted perceived value.

Areas for Improvement

Areas for improvement include inconsistent service (e.g., lack of porters, room readiness communication), outdated room decor in some rooms, and room service menu limitations.