Hotel Madera

4.2(873)

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Location & Hours

Address

1310 New Hampshire Ave NW
Washington, District of Columbia 20036
United States

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Hours

Business Hours Not Set

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Contact & Links

Contact Information

(202) 296-7600

Restaurant Link

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About Hotel Madera

Bright rooms & American cuisine in a modern hotel with a fitness center & Wi-Fi access.

Price range: moderately priced

Google-sourced data last fetched on June 26, 2025.

4.2/5

Based on 873 reviews

Recent Reviews

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Seleah Goyette

a week ago

The curtain does not block out any light and it wakes you up. It couldn’t even block out the lights on the buildings at night. The room is nice, clean and modern, but there’s no mini fridge for your l...

v Woods

2 months ago

BEWARE OF THE SCAMMERS!!!!! I hate to leave a bad review for the hotel but you are a reflection of whom you hire Had a wonderful experience with my wife during our stay. The hotel had a perfect aest...

Stacy S

in the last week

Have stayed multiple times here. Reno was an improvement but some in room amenities removed (stocked fridge, candy, etc). Check in was disappointing; night auditor rushed check in, did not offer water...

Kelly Jarrett

a week ago

My mom and I took a weekend girls trip and stayed here, and we loved it. I always joke about my mom being a “hotel snob”, but she had zero complaints. The woman at the front desk in the afternoon on J...

James Glickman

4 months ago

I enjoyed my 3 nights here (booked through Booking.com and it was way cheaper than booking direct). Rooms were HUGE even when shared with another person. Modern updated, minimalistic, and CLEAN! Cute ...

What People Are Saying

Overall Experience

The overall experience appears mixed, with some guests enjoying their stay and praising aspects like cleanliness and location, while others encountered issues with service, amenities, and potential security concerns. The average rating suggests a generally positive but inconsistent experience.

Customer Favorites

Not applicable - The reviews are for a hotel stay, not for specific dishes or menu items.

Atmosphere & Service

Some guests found the hotel to be clean, modern, and quiet, with friendly and helpful staff, especially at the front desk. Others experienced issues with rushed check-in, unhelpful staff, and delays in receiving requested items, indicating inconsistency in service quality.

Value & Quality

Some reviewers found the hotel to be a good value, especially when booking through third-party sites. Others were concerned about pricing for services like valet parking, especially in light of alleged fraudulent charges.

Areas for Improvement

Issues mentioned include lack of room amenities (mini fridge, microwave), insufficient light-blocking curtains, and inconsistent front desk and housekeeping service. Allegations of fraudulent charges related to valet parking need to be addressed to ensure customer security and trust.

Recent Trends

Recent reviews indicate a focus on front desk service quality, with some guests praising helpfulness while others found service lacking. There is also concern regarding missing amenities and issues related to room features (e.g., curtains).