Steak 'n Shake$3.5(1,270)Restaurant LinkView Photos✦AI Review SummaryLocation & HoursAddress3186 S Dirksen PkwySpringfield, Illinois 62703United StatesGet DirectionsHoursClosed • Opens Today at 10:00 AMMonday10:00 AM - 10:00 PMTuesday10:00 AM - 10:00 PMWednesday10:00 AM - 10:00 PMThursday10:00 AM - 10:00 PMFriday10:00 AM - 10:00 PMSaturday10:00 AM - 10:00 PMSunday10:00 AM - 10:00 PMContact & LinksContact Information(217) 529-5823Restaurant LinkVisit Restaurant LinkAbout Steak 'n ShakeChain known for steakburgers & milkshakes offering a dinerlike space with retro flair.Price rangeinexpensiveGoogle-sourced data last fetched on April 5, 2025. 3.5/5Based on 1,270 reviewsRecent ReviewsView all Google reviews →Jason Neal2 weeks agoFood was good, the cheese sauce seemed different than we’ve experienced at most Steak ‘n Shake restaurants. The workers were very friendly and had good service. However the restaurant was very dirty. ...Read moreLindsey Lewisa month agoHorrible portions... Got chili 5-way and got about a cup of food.. Charge you $7.70 for 2.00 worth of food. My mom got a $5 single steak burger with bun the was so dry it cracked into powder. Very dis...Read moreMichala2 months agoOrdered our food online, as we are staying next door. We've had a long day. Missing a fry, frisco melt had no sauce, one burger was covered in ketchup and mustard and wasnt supposed to be. Had two reg...Read moreThomas Foxa year agoI wanted to say that not only is this establishment very clean and tidy but the staff also has a laid back family vibe which really enlightens the mood! Each time that I went into the establishment I ...Read moreGarret Ozbolt4 months agoI waited in the drive thru just shy of 40 minutes for 2 burgers. 3 employees inside. At first they handed me the wrong order, which I corrected them. It was the gentleman's in front of me, who also wa...Read moreWhat People Are SayingOverall ExperienceThe dining experience at this restaurant seems to be inconsistent, with an average rating of 2.2/5 based on the provided reviews.Customer FavoritesThe reviews did not specifically mention any favorite dishes or menu items.Atmosphere & ServiceThe staff were highlighted positively in some reviews for being friendly and providing good service. However, the cleanliness of the restaurant was a concern in one review.Value & QualitySeveral reviews mentioned issues with portion sizes, food quality, and pricing, indicating dissatisfaction with the value received for the money spent.Areas for ImprovementThe top areas for improvement highlighted in the reviews include cleanliness, food portion sizes, food quality, accuracy of orders, and customer service.Recent TrendsThe recent reviews consistently mentioned issues with food portions, food quality, accuracy of orders, and customer service, indicating a need for improvement in these areas.Frequently Asked QuestionsWhere is Steak 'n Shake located?Steak 'n Shake is located at 3186 S Dirksen Pkwy, Springfield, IL 62703, USA.What is the price range at Steak 'n Shake?Steak 'n Shake is listed as inexpensive.Where can I find the hours for Steak 'n Shake?The listed hours for Steak 'n Shake are shown in the Location & Hours section on this page. Hours can change, so confirm before visiting.How can I contact Steak 'n Shake?Call Steak 'n Shake at (217) 529-5823. Ask the restaurant directly about reservations or large parties.Photos of Steak 'n ShakeMain
