Red Lobster

4.1(2,199)

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Location & Hours

Address

2696 S Dirksen Pkwy
Springfield, Illinois 62703
United States

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Hours

Closed • Opens Today at 11:00 AM

Monday11:00 AM - 9:00 PM

Tuesday11:00 AM - 9:00 PM

Wednesday11:00 AM - 9:00 PM

Thursday11:00 AM - 9:00 PM

Friday11:00 AM - 10:00 PM

Saturday11:00 AM - 10:00 PM

Sunday11:00 AM - 9:00 PM

Contact & Links

Contact Information

(217) 529-6900

Restaurant Link

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About Red Lobster

Lively chain restaurant serving American seafood standards amid New England-themed decor.

Price range: moderately priced

Google-sourced data last fetched on April 5, 2025.

4.1/5

Based on 2,199 reviews

Recent Reviews

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Catherine Lewis

4 months ago

First time here for lunch. Our waitress Mercedes L was great. She explained to us that certain items we wanted were out of stock but accommodated my table appropriately. Some people ordered cocktails...

Kalvin Simmons

a week ago

I absolutely love this place! The food was as good as the service, phenomenal. the server was really good with suggestions the food came out quickly with no hiccups. The manager Dontrell check on us t...

Stephanie Mahoney

2 weeks ago

Our waitress Kelcie J. was so friendly and helpful. The food was fresh and flavorful and proportions were great for the price. The coconut shrimp never disappoints and we heard the salmon was less tha...

Kadence Farris

3 weeks ago

I had the pleasure of being served by Taylor at Red Lobster, and I must say, she was absolutely wonderful! From the moment we sat down, she greeted us with a warm smile and made us feel right at home....

Chris Diddit

4 months ago

My son and I stopped in for dinner because he loves calamari and popcorn shrimp. My food was cold and overcooked and it seemed like everyone around us experienced the same thing. The manager gave us a...

What People Are Saying

Overall Experience

Customers overall had a positive dining experience, with an average rating of 4.2/5. Service was highlighted as exceptional in multiple reviews.

Customer Favorites

Coconut shrimp and fresh salmon were mentioned as top favorites among customers.

Atmosphere & Service

Customers appreciated friendly and attentive servers, with specific mentions of Kelcie J., Taylor, and Mercedes L. The ambiance was generally pleasant, though one review noted the restaurant being a bit warm.

Value & Quality

Customers found the food to be fresh, flavorful, and well-portioned for the price. Some specific dishes like calamari and popcorn shrimp received mixed reviews in terms of quality.

Areas for Improvement

Inconsistent food quality was mentioned in one review, suggesting a need for better consistency in cooking standards.

Recent Trends

Recent reviews highlighted exceptional service from specific servers like Taylor and Mercedes L, indicating a consistent trend of positive interactions with staff members.