1. Home
  2. /
  3. Springfield
  4. /
  5. Applebee's Grill + Bar
Applebee's Grill + Bar in Springfield, main image

Applebee's Grill + Bar

$$
3.8(1,301)
Order NowView Menu✦AI Review Summary

Location & Hours

Address

2554 Sunrise Dr
Springfield, Illinois 62703
United States
Get Directions

Hours

Business Hours Not Set

Please check back later

Contact & Ordering

Contact Information

(217) 528-7021

Preferred Ordering

Order Now
3.8/5
Based on 1,301 reviews

Recent Reviews

View all Google reviews →

Jennifer Filler

5 months ago

Very good food. Went on a Sunday around noon. Wasn't busy and service was excellent! 4 of us ate and it was reasonably priced. $89 for 4 entrees , 2 appetizers and a combo appetizer tray.

liz haruno

2 weeks ago

i have had 2 bad experiences here in a row which is very unfortunate because i love their food. the first time was months ago when going to pick up a to go order. it was my first time picking an order...

Gavin Wilhoit

2 weeks ago

Went in with family on a fairly busy night. When we were seated it took almost an hour to receive our food and it's room temperature. There were barely any fries that came with the rack of ribs that c...

Small Town Party Tents

2 weeks ago

I wish I could say it is a great place to eat but I can't. I was seated and then after I realized I was not being waited on I checked my watch and after 14 minutes I go up and left. Less than half ful...

Lori Kiefer

a week ago

We don’t say much often but went to dinner at applebees in Springfield today 1. Appetizers were barely warm - as in the mozzerella in the cheese sticks was solid, and there was a “crust” over the art...

What People Are Saying

Overall Experience

The reviews collectively indicate a poor dining experience at this Applebee's location, with an average rating of 2.2/5, citing issues with food quality, service delays, and staff attitude.

Customer Favorites

No specific positive mentions of favorite dishes or menu items were highlighted in the reviews.

Atmosphere & Service

Customers noted slow service, mistakes in orders, and unprofessional behavior from staff members. The restaurant appeared to be understaffed and disorganized, leading to a negative dining atmosphere.

Value & Quality

Customers expressed dissatisfaction with the value for money due to long wait times, incorrect orders, and subpar food quality, such as cold appetizers and missing items in meals.

Areas for Improvement

The key areas for improvement include enhancing staff training for order accuracy and customer service, addressing food quality issues, and improving overall efficiency in serving customers.

Recent Trends

The recent reviews consistently highlight issues with service speed, order accuracy, and staff attitude, indicating a decline in the overall dining experience at this Applebee's location.

Frequently Asked Questions

Where is Applebee's Grill + Bar located in Springfield?

Applebee's Grill + Bar is located at 2554 Sunrise Dr in Springfield, Illinois. You can easily find it using the map in our Location section.

What type of food does Applebee's Grill + Bar serve?

Applebee's Grill + Bar specializes in local cuisine and is considered a moderately priced restaurant. Full-service chain bar & grill providing hearty American eats in an informal setting.

What are the operating hours of Applebee's Grill + Bar?

The restaurant has regular business hours that may vary by day. Please see our detailed hours in the Location & Hours section.

Does Applebee's Grill + Bar take reservations?

You can call (217) 528-7021 to inquire about reservations at Applebee's Grill + Bar.

Is Applebee's Grill + Bar good for groups?

Applebee's Grill + Bar welcomes groups and can typically accommodate larger parties. It's recommended to call ahead at (217) 528-7021 if you're planning to visit with a large group.

Photos of Applebee's Grill + Bar

Applebee's Grill + Bar restaurant in Springfield - main photo
Main
Applebee's Grill + Bar restaurant in Springfield - photo 2
Applebee's Grill + Bar restaurant in Springfield - photo 3
Applebee's Grill + Bar restaurant in Springfield - photo 4
Applebee's Grill + Bar restaurant in Springfield - photo 5