Wendy's

3.9(713)

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Location & Hours

Address

C. de San Francisco, San Juan, 00901, Puerto Rico
San Juan, San Juan 00901
United States

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Hours

Business Hours Not Set

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Contact & Ordering

Contact Information

(787) 243-7505

Preferred Ordering

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3.9/5

Based on 713 reviews

Recent Reviews

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Dustin Southway

3 months ago

Busy spot, awesome location. Good spot to grab a quick bite or drink while exploring San Juan.

cecile carroll

3 months ago

they closed dining while people were in line, it took 40 minutes to order and the team was rude. very slow service, it was 7:19 and this was how they blocked off dining with a staff person guarding th...

Pedro Caban

4 months ago

The worst place u can come eat at in the old san jaun employees are super rude only one bathroom offered despite them having a men and women bathroom there waited almost 2 hour for my food then anothe...

Neha Patel

a year ago

Was a busy Wendy's but not as busy as other fast food joints in PR. Waited about 10 minutes, ordered, and waited another 5-10 minutes. In the meantime, bathrooms are for paying customers only. The ...

Pastora Migdalia Vázquez

a year ago

The cashier was great. The nuggets and fries were burned. They offered to do them again but I had no time.

What People Are Saying

Overall Experience

The dining experience appears inconsistent and leans towards negative, with recurring issues related to service and food quality impacting customer satisfaction.

Customer Favorites

Nuggets and fries were mentioned, although quality varied. Jr. Cheeseburgers were deemed acceptable for fast food.

Atmosphere & Service

The restaurant is often busy, and staff politeness varies greatly. Some customers reported rude and unhelpful staff, while others found the staff patient despite being understaffed. Bathroom access is restricted to paying customers.

Value & Quality

Food quality is inconsistent, with reports of burned items and order mistakes. Sanitation may be a concern.

Areas for Improvement

Significant improvements are needed in customer service, order accuracy, and food preparation consistency. Dining policies (such as closing dining while customers are waiting) require review.

Recent Trends

Recent reviews highlight poor service, including rudeness, long wait times, and inflexible dining policies.

Frequently Asked Questions

Where is Wendy's located in San Juan?

Wendy's is located at C. de San Francisco, San Juan, 00901, Puerto Rico in San Juan, San Juan. You can easily find it using the map in our Location section.

What type of food does Wendy's serve?

Wendy's specializes in local cuisine and is considered a affordable restaurant. Fast-food burger chain known for its shakes, as well as sides such as chili & baked potatoes.

What are the operating hours of Wendy's?

The restaurant has regular business hours that may vary by day. Please see our detailed hours in the Location & Hours section.

Does Wendy's take reservations?

You can call (787) 243-7505 to inquire about reservations at Wendy's.

Is Wendy's good for groups?

Wendy's welcomes groups and can typically accommodate larger parties. It's recommended to call ahead at (787) 243-7505 if you're planning to visit with a large group.

Photos of Wendy's

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