Arby's

3.7(1,684)

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Location & Hours

Address

2899 Northtowne Ln
Reno, Nevada 89512
United States

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Hours

Open • Closes Thursday at 12:00 AM

Monday9:00 AM - 12:00 AM

Tuesday9:00 AM - 12:00 AM

Wednesday9:00 AM - 12:00 AM

Thursday9:00 AM - 12:00 AM

Friday9:00 AM - 12:00 AM

Saturday9:00 AM - 12:00 AM

Sunday9:00 AM - 12:00 AM

Contact & Links

Contact Information

(775) 358-7868

Restaurant Link

Visit Restaurant Link

About Arby's

Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.

Price range: inexpensive

Google-sourced data last fetched on November 16, 2025.

3.7/5

Based on 1,684 reviews

Recent Reviews

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Jessica

a month ago

Normally I don't have a problem with this location, but tonight (10/13/25) I had such a bad experience it needed to be noted. Attempt #1: In the drive-thru I ordered two items: a 9pc Steak Nuggets an...

deadlygamer1080p

5 months ago

Terrible I asked for horsey sauce they Saud they were out but the manager stopped her and said we just got a new shipment today and said there is some infront of her horrible customer service she soun...

Aaron G Beebe

a month ago

⭐️⭐️⭐️⭐️⭐️ Arby’s is always reliable when you’re craving something different from the usual fast food. The roast beef sandwiches are the classics, but the menu has plenty of variety—from curly fries t...

Sebastian Lenington

a month ago

Excellent food quality and temperatures. Sandwiches are made to order. Service is great and the location is nice too. Definitely my go-to Arby's fix from now on! AAAAA++++-

Cheryl Almond

4 months ago

The service was good through the drive-thru. The food is horrible, we spent 60.00 on 4 beef and cheddar doubles, 4 curly fries and a large diet coke. The diet coke was regular coke, the 4 beef and che...

What People Are Saying

Overall Experience

Customer experiences are mixed, ranging from excellent to terrible, with issues in order accuracy and food quality significantly impacting satisfaction. The overall sentiment suggests inconsistency.

Customer Favorites

Roast beef sandwiches and curly fries are mentioned as popular items. Steak sandwiches and steak nuggets are mentioned, although issues were reported.

Atmosphere & Service

Service experiences vary, from great to horrible, with some customers noting apologetic staff and others describing indifferent or even confrontational behavior. No specific comments about the restaurant's ambiance are provided.

Value & Quality

Some customers found the food quality to be excellent, while others described it as horrible, old, or inedible, particularly regarding the curly fries and beef and cheddar sandwiches; one customer felt the meal was overpriced for the quality received. Temperature issues were also noted in one positive review.

Areas for Improvement

Order accuracy and food quality control are key areas needing improvement, with specific mentions of incorrect orders, missing items, and ingredient errors. Customer service and staff retraining are also needed.

Recent Trends

More recent reviews highlight significant issues with order accuracy and customer service, with one customer experiencing multiple errors and perceived dishonesty from staff. There is a mix of very positive and very negative experiences.