Panda Express

3.6(734)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

7000 N 16th St #100
Phoenix, Arizona 85020
United States

Get Directions

Hours

Open • Closes Today at 10:30 PM

Monday9:00 AM - 10:30 PM

Tuesday9:00 AM - 10:30 PM

Wednesday9:00 AM - 10:30 PM

Thursday9:00 AM - 10:30 PM

Friday9:00 AM - 11:00 PM

Saturday9:00 AM - 11:00 PM

Sunday9:00 AM - 10:00 PM

Contact & Links

Contact Information

(602) 216-9418

Restaurant Link

Visit Restaurant Link

About Panda Express

Fast-food chain for Chinese standards, including some health-conscious options.

Price range: inexpensive

Google-sourced data last fetched on July 8, 2025.

3.6/5

Based on 734 reviews

Recent Reviews

View all Google reviews →

Victor Mann

9 months ago

I stopped at my neighborhood Panda Express for lunch to go. I used my coupon from playing their Blazing Match game. It was good for a 2-entree plate for just $8.00. I chose the string bean chicken br...

Erica Lee

2 years ago

Was craving orange chicken so I decided to give Panda some love. My son and I had similar plates. First, the wait was ridiculous due to rice being cooked. My son went in and ordered I waited in the ca...

M “So-C”

2 months ago

Panda Express offers decent food that satisfies when you're craving quick and familiar Chinese-American flavors. While the quality is generally consistent, one thing to note is the timing with online ...

Compa Pelon

10 months ago

They totally forgot to put my broccoli beef On my plate, And when I call the store about it, they told me there was no manager on site to respond to this claim. Then the worker follow up being very ru...

Brelynn

4 weeks ago

I would appreciate it if you could train your monkeys to properly bag customers orders, especially if placed on UberEats or GrubHub. If I ask for sauces or other items you should place them in the bag...

What People Are Saying

Overall Experience

The overall dining experience appears to be mixed, with several customers expressing dissatisfaction leading to a low average rating. Many reviews indicate issues with order accuracy and food quality.

Customer Favorites

Orange chicken is mentioned as a desired item. String bean chicken breast and black pepper sirloin steak are also noted as entree choices.

Atmosphere & Service

Some customers found the service to be friendly, and the location to be clean. However, other customers reported rude and disrespectful service, and a lack of managerial response to complaints.

Value & Quality

The value is sometimes seen as good, especially when using coupons. However, food quality is often criticized, with complaints about undercooked rice, burnt noodles, small chicken portions, and missing items.

Areas for Improvement

Order accuracy, especially for online orders, needs improvement. Food quality and consistency require attention, with reports of undercooked/overcooked items and small portions.

Recent Trends

More recent reviews show concerns about incorrect orders and missing items, particularly when placed through delivery apps. Training staff to ensure order accuracy and proper bagging seems crucial.