Jimmy John's

4.0(193)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

7000 N 16th St Ste. 124
Phoenix, Arizona 85020
United States

Get Directions

Hours

Open • Closes Today at 9:00 PM

Monday11:00 AM - 9:00 PM

Tuesday11:00 AM - 9:00 PM

Wednesday11:00 AM - 9:00 PM

Thursday11:00 AM - 9:00 PM

Friday11:00 AM - 9:00 PM

Saturday11:00 AM - 9:00 PM

Sunday11:00 AM - 9:00 PM

Contact & Links

Contact Information

(602) 688-8435

Restaurant Link

Visit Restaurant Link

About Jimmy John's

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.

Price range: inexpensive

Google-sourced data last fetched on July 8, 2025.

4.0/5

Based on 193 reviews

Recent Reviews

View all Google reviews →

Calib Connery

a week ago

Got my sandwich Mike's way and it was so worth it. Was a little weirdes out at first with the chanting and the robes, but once Mike emerged from the effigy of a Nephilim warrior, I knew the food was g...

Mary Foster

a week ago

I was literally appalled today when I went to pick up a sub that I ordered online I was forced to wait a full hour for one sub sandwich when I arrived. I waited a while with several other people who w...

M “So-C”

3 months ago

I absolutely love this Jimmy John’s location! The sandwiches are always fresh, tasty, and made just the way I like them. The staff is super chill and consistently quick with online order pickups, whic...

Benjamin Padilla

4 months ago

Jimmy John's advertises that they'll deliver your food faster than emergency services. It took them an hour from the time I ordered to the time I got my food. Wow! We'd all be dead if there was a real...

esther Friend

9 months ago

Enjoyed my lunch today and I had an excellent sandwich! I’d like to share that Edna the Manager I believe displayed excellent customer service skills as another customer came in and was extremely hot ...

What People Are Saying

Overall Experience

The overall dining experience appears mixed, with some customers praising the food and service while others report significant issues. The average rating suggests a need for consistency.

Customer Favorites

Customers highlighted the sandwiches as fresh and tasty. "Mike's way" sandwich was also positively mentioned by a customer.

Atmosphere & Service

Some customers praised the staff as chill and quick, and one highlighted a manager's exceptional customer service. Conversely, others reported extremely slow service and a lack of apology for long wait times.

Value & Quality

Some customers found the sandwiches worth the price. Freshness of ingredients was a frequently appreciated quality.

Areas for Improvement

Significant delays in fulfilling orders and a lack of communication/apology during delays were major issues. Another area of concern was speed of delivery compared to advertising claims.

Recent Trends

Recent reviews indicate a stark contrast between extremely positive and extremely negative experiences, highlighting inconsistency in service speed and order fulfillment.