Jack in the Box

3.6(1,229)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

620 E Buckeye Rd, Phoenix, AZ 85004, USA
Phoenix, AZ 85004
United States

Get Directions

Hours

Business Hours Not Set

Please check back later

Contact & Links

Contact Information

(602) 258-6305

Restaurant Link

Visit Restaurant Link

About Jack in the Box

Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.

Price range: inexpensive

Google-sourced data last fetched on July 31, 2025.

3.6/5

Based on 1,229 reviews

Recent Reviews

View all Google reviews →

Anonymous Crusader

2 months ago

Female that worked the counter and drive thru was extremely rude. Upon arrival of the front counter, I hadn't even asked a question yet and she was walking up to the counter getting upset due to the f...

Israel Ramos

2 months ago

Decides to give jack in the box a try after years and should've read the reviews before stopping by because they seem to mess up orders consistently at this location. Arrived home only to find out the...

Allison Pahnke

3 weeks ago

horrible service. incredibly rude employees. messed up my order and then tried to tell me i was wrong. showed my receipt and it took them way too long to understand what they did wrong and gave me the...

Rosalia Sonoqui

2 months ago

Jack in the box has always been a family favorite, but lastly, the new technology do it your self ordering tablet, not a fan! My orders have always been big, but not been able to add or remove someth...

t 1000 ag

2 months ago

It's a fast food restaurant not a whole lot to say here but if you're willing to get a quick bite compromising everything else like taste then you're in the right place

What People Are Saying

Overall Experience

The reviews indicate a largely negative dining experience, with prevalent issues concerning order accuracy and customer service.

Customer Favorites

A family favorite from the past was mentioned but no specific menu items were highlighted as customer favorites in the provided reviews.

Atmosphere & Service

The reviews frequently cite rude and incompetent employees, particularly at the counter and drive-thru, leading to unpleasant interactions.

Value & Quality

One review suggests a compromise on taste is necessary for the convenience of fast food, while another describes rancid ingredients and consistently messed up orders.

Areas for Improvement

Order accuracy and customer service are the most prominent areas needing immediate improvement, as numerous customers reported incorrect orders and rude staff interactions.