Carl’s Jr.

3.7(1,209)

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Location & Hours

Address

2343 E Bell Rd
Phoenix, Arizona 85022
United States

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Hours

Business Hours Not Set

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Contact & Links

Contact Information

(602) 482-9869

Restaurant Link

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About Carl’s Jr.

Fast-food chain known for its variety of piled-high burgers & meal combos, plus shakes.

Price range: inexpensive

Google-sourced data last fetched on July 8, 2025.

3.7/5

Based on 1,209 reviews

Recent Reviews

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J M (Texas Foodie)

5 months ago

Nice new Carls Jr location. Looks very different than any other location. Very bright and clean. My goto burgers are the Famous Star and Western Bacon. Got the Famous Star and it was delicious. V...

Eric

3 months ago

No steak in my steak and egg (breakfast) burritos. Honestly would've taken another meat substitute or w/e if it wasn't available and someone asked, but they swapped in potatoes and said nothing, didn...

Brad Halfond

4 months ago

Bunch of teenage clowns working the late shift here. Bbq sauce not given and chatting with the Vato in front of me for 10 minutes. Burger was small and bun fell apart.

Wayne Salas

5 months ago

I went there and ordered a Western Bacon Cheeseburger and Fries which were fine typical Carl’s Jr, but then I ordered a Chocolate Shake no Whip Cream and they only gave me a half filled cup, their exc...

Anita Alkire

a week ago

It's a newer facility and very nice. The food was great, and the wait staff from the manager to the order taker were all very pleasant and helpful. I'd recommend this location if you're a Carl's or Ha...

What People Are Saying

Overall Experience

The dining experience appears mixed, with some customers praising the food and service, while others report issues with order accuracy, portion sizes, and staff attitude. The reviews indicate inconsistency in quality and service.

Customer Favorites

The Famous Star and Western Bacon Cheeseburger are mentioned as popular choices. Steak and Egg Burritos are mentioned, although negatively, suggesting they are ordered.

Atmosphere & Service

The restaurant is described as a newer facility, bright, and clean, with some customers praising the staff as pleasant and helpful. Other customers have reported unfriendly staff and poor service.

Value & Quality

Some customers found the food to be tasty and typical of Carl's Jr, while others felt they were shortchanged on portions, particularly with shakes. One reviewer noted the burger was small and the bun fell apart.

Areas for Improvement

Order accuracy needs improvement, as one customer received a burrito with substituted ingredients without notification. Ensuring consistent portion sizes and improving staff attitude are also areas for attention.

Recent Trends

Recent reviews highlight both positive experiences with friendly staff and good food, alongside negative experiences concerning missing ingredients and order fulfillment issues. This suggests an inconsistent level of service.