Dunkin'

4.1(183)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

729 Bear Swamp Rd
Peru, New York 12972
United States

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Hours

Closed • Opens Friday at 5:00 AM

Monday5:00 AM - 8:00 PM

Tuesday5:00 AM - 8:00 PM

Wednesday5:00 AM - 8:00 PM

Thursday5:00 AM - 8:00 PM

Friday5:00 AM - 8:00 PM

Saturday5:00 AM - 8:00 PM

Sunday5:00 AM - 8:00 PM

Contact & Links

Contact Information

(518) 643-5525

Restaurant Link

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About Dunkin'

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Price range: inexpensive

Google-sourced data last fetched on April 16, 2025.

4.1/5

Based on 183 reviews

Recent Reviews

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jeff Larivee

2 years ago

This place is a very good restaurant to get a good coffee Especially the Late decaf is incredible it is better than Starbucks, and cheaper!!! The Female manager Deannie and all the staff are incredi...

Tess Shipman

4 months ago

Went through drive thru this morning and as I’m at the window I need to utilize the restroom for an urgent medical related reason for the record I’m aware doesn’t warrant me to do whatever I please an...

Tony Olson

7 months ago

This is a very popular spot. As such, the wait time in the drive through is ridiculously high. Unfortunately when they are busy, and the way the lot is set-up, drive through is usually the only option...

John Andre

a year ago

I simply placed a mobile order for drive through take out. I waited in line alongside the other traffic backed up into the road. 23 minutes is how long it took for me to finally get to the window. Onc...

kylie manning

3 years ago

This place never makes my coffe right whether it’s a generic hot coffee or a fancy cold brew… just got a cold brew today and added like four different sweeteners/ flavors and it’s still tastes like tr...

What People Are Saying

Overall Experience

The overall dining experience appears to be negative, with many customers reporting issues with service and order accuracy. Some customers did have a very positive experience, however.

Customer Favorites

Late decaf coffee is mentioned as being particularly good. No other specific dishes or menu items were repeatedly praised.

Atmosphere & Service

Some customers found the staff to be rude, undertrained, and unhelpful, while another customer highlighted a female manager named Deannie and the staff as being nice and smiling. Long wait times, especially in the drive-through, were a recurring concern.

Value & Quality

The late decaf is mentioned as being cheaper and better than Starbucks. Some customers complained about coffee not being made correctly and tasting bad, with cold food arriving due to long wait times.

Areas for Improvement

Staff training, particularly in customer service and drink preparation, is needed. Addressing long drive-through wait times and ensuring order accuracy would significantly improve the customer experience.

Recent Trends

Recent reviews indicate continued issues with long wait times, rude service, and order inaccuracies. One recent review described an extremely negative interaction with an employee.