Subway

3.8(105)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

195 W Franklin St
Monterey, California 93940
United States

Get Directions

Hours

Open • Closes Today at 10:00 PM

Monday8:00 AM - 10:00 PM

Tuesday8:00 AM - 10:00 PM

Wednesday8:00 AM - 10:00 PM

Thursday8:00 AM - 10:00 PM

Friday8:00 AM - 10:00 PM

Saturday8:00 AM - 10:00 PM

Sunday8:00 AM - 10:00 PM

Contact & Links

Contact Information

(831) 655-2613

Restaurant Link

Visit Restaurant Link

About Subway

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

Price range: inexpensive

Google-sourced data last fetched on April 30, 2025.

3.8/5

Based on 105 reviews

Recent Reviews

View all Google reviews →

Jenny Medina

9 months ago

The service was absolutely horrible, the lady working was very bitter from the beginning, from making me feel stupid about my order to telling me we can’t customize our sandwiches? I thought that was...

sammie rinard

9 months ago

The old lady with the elephant necklace was so rude. And after reading the reviews (too late), customers have complained about her numerous of times. We were extremely disrespected by her. Rude from t...

Kostantinos S.

7 years ago

Stir away from this place. Serving old bread and zero customer service. Visited on the half marathon weekend, where someone can expect the service to be stellar with all the tourists visting. The side...

Andrea Flores

5 months ago

Customer service from the mexican lady is horrible she either doesn't understand or prefers not to listen to your commands.

Maureen McEachen

a year ago

Now they have footling cookies! Heaven!

Juhi Shalini

a week ago

Worst customer service ever, this store deserves zero star actually…before giving the service to the customers , first of all they need to learn the customer service.

What People Are Saying

Overall Experience

The overall dining experience appears to be largely negative, with prevalent complaints about poor customer service overshadowing any positive aspects. The average rating suggests significant dissatisfaction among customers.

Customer Favorites

Footlong cookies are a notable favorite. No other specific dishes or menu items were consistently praised.

Atmosphere & Service

The service is consistently described as rude and disrespectful, particularly attributed to one employee. The atmosphere may be negatively impacted by the poor service and potentially an open door.

Value & Quality

There are complaints about the food quality, specifically mentioning old bread and lack of freshness. No comments were made regarding the value or portion sizes.