InterContinental Miami, an IHG Hotel$$4.5(7,316)Restaurant LinkView Photos✦AI Review SummaryLocation & HoursAddress100 Chopin PlazaMiami, Florida 33131United StatesGet DirectionsHoursBusiness Hours Not SetPlease check with the restaurantContact & LinksContact Information(305) 577-1000Restaurant LinkVisit Restaurant LinkAbout InterContinental Miami, an IHG HotelRefined rooms & suites in a plush high-rise property with a rooftop pool, a spa & fine dining.Price rangemoderately pricedGoogle-sourced data last fetched on November 12, 2025. 4.5/5Based on 7,316 reviewsRecent ReviewsView all Google reviews →Michael Mendelsohna week agoThe property is very nice. It's within walking distance to the ferris wheel and all of the nightlife around it. The food was delicious, and I especially enjoyed the breakfast buffet. The beds were ve...Read moreRoxana Aa week agoThe hotel sits on Biscayne Bay, and if you’re facing it you know you will have the most beautiful sunrises. Which we did. Room 1703 is a nice room, it’s big, the room has a huge, horizontal window th...Read moreMarj jo2 weeks agoTerrific Experience! Staff was super nice. Our spa day was amazing! We celebrated my sister’s birthday in style. The staff was accommodating and customer service is on point. Concierge Lounge staff wa...Read moreM Ela week agoI really hate giving less than five stars, but unfortunately, I wouldn’t give this hotel another chance. From the start, the front desk seemed inexperienced, but let’s get to the main issues. I was h...Read moreRanks Reviewsa month agoWe came here right after our cruise and decided to get a pool day pass, upgrading it to include a cabana. It turned out to be an excellent choice and made the wait for our flight so much more enjoyabl...Read moreWhat People Are SayingOverall ExperienceCustomer experiences at this hotel appear mixed, with some highlighting exceptional service and amenities, while others cite issues with room quality and responsiveness to problems. The average rating suggests generally positive, but inconsistent, experiences.Customer FavoritesBreakfast buffet was particularly enjoyed. Additionally, the espresso martini from the bar received specific praise.Atmosphere & ServiceSeveral reviewers commended specific staff members for their exceptional service and positive attitudes, including valet, housekeeping, and bartenders, contributing significantly to a positive stay. Others noted issues with front desk inexperience and lack of responsiveness.Value & QualitySome reviewers felt the pricing was inflated given the issues they experienced. Others felt the cabana and pool access provided good value.Areas for ImprovementIssues with hot water and shower design leading to water leakage were noted. Some reviewers also felt the front desk staff needed more training.Recent TrendsRecent reviews reveal a strong emphasis on staff performance as a key differentiator, with service quality significantly influencing overall satisfaction. Newer negative reviews focus on unresolved maintenance issues.Frequently Asked QuestionsWhere is InterContinental Miami, an IHG Hotel located?InterContinental Miami, an IHG Hotel is located at 100 Chopin Plaza, Miami, FL 33131, USA.What is the price range at InterContinental Miami, an IHG Hotel?InterContinental Miami, an IHG Hotel is listed as moderately priced.How can I contact InterContinental Miami, an IHG Hotel?Call InterContinental Miami, an IHG Hotel at (305) 577-1000. Ask the restaurant directly about reservations or large parties.Photos of InterContinental Miami, an IHG HotelMain
