Chick-fil-A

4.4(2,836)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

3870 Veterans Memorial Blvd
Metairie, Louisiana 70002
United States

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Hours

Closed • Opens Friday at 6:30 AM

Monday6:30 AM - 10:00 PM

Tuesday6:30 AM - 10:00 PM

Wednesday6:30 AM - 10:00 PM

Thursday6:30 AM - 10:00 PM

Friday6:30 AM - 10:00 PM

Saturday6:30 AM - 10:00 PM

SundayClosed

Contact & Links

Contact Information

(504) 456-3199

Restaurant Link

Visit Restaurant Link

About Chick-fil-A

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

Price range: inexpensive

Google-sourced data last fetched on November 15, 2025.

4.4/5

Based on 2,836 reviews

Recent Reviews

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Brittany Anderson

2 months ago

This location consistently mess up orders. They lack consistency, organization, and time management. Overall, this is one of the worst locations to patronize. I ordered a grilled nugget and mac and ch...

C. S

5 months ago

Fila is the epitome of a properly run restaurant. From the friendly and fast service to the food itself, its always "my pleasure" and served hot and fresh. Courtney does a great job. These egg n chees...

Norman Gobert

2 months ago

Ordered a Cobb Salad but got what I’d call a “Chik Debris Salad.” Mostly leftover fried crumbs and scraps from the bottom of the pan, hardly any real chicken. Very disappointing for a place that usual...

Bryan Smith

2 weeks ago

One of the workers told us we could get a free small milkshake, but didn’t mention we had to be a certain rank to get it. When we went to the window, another worker told us we couldn’t get it because ...

Cheeky Celestine

6 months ago

Crazy I ask for honey mustard sauce and didn’t get it for my nuggets. Ask for honey mustard for the salad receive one pack. This is ongoing I’m usually quiet and would go home and use a different sauc...

What People Are Saying

Overall Experience

The overall dining experience appears to be inconsistent, with some customers reporting positive experiences while others express significant dissatisfaction, reflected in the low average rating.

Customer Favorites

Egg and cheese biscuits are mentioned as a standout item. Mac and cheese and nuggets are also referenced, though not necessarily in a positive light.

Atmosphere & Service

Service experiences vary widely, ranging from friendly and fast interactions to instances of argumentative and unhelpful staff. Some customers praise the generally positive attitude, while others note negative attitudes.

Value & Quality

Several reviews express concerns about food quality, including issues like incorrect orders and subpar ingredients (e.g., "Chik Debris Salad"). Pricing is implicitly mentioned in the context of not receiving the correct order or requested condiments.

Areas for Improvement

Order accuracy is a recurring issue. Resolving customer service issues promptly and appropriately is also an area needing attention.

Recent Trends

Recent reviews highlight issues with staff communication and order fulfillment, specifically regarding promotional items and customer requests. This suggests a potential decline in service quality and consistency.