Starbucks

3.9(242)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

23755 Malibu Rd W
Malibu, California 90265
United States

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Hours

Closed • Opens Today at 5:30 AM

Monday5:30 AM - 5:00 PM

Tuesday5:30 AM - 5:00 PM

Wednesday5:30 AM - 5:00 PM

Thursday5:30 AM - 5:00 PM

Friday5:30 AM - 5:00 PM

Saturday5:30 AM - 6:00 PM

Sunday5:30 AM - 6:00 PM

Contact & Links

Contact Information

(310) 317-1436

Restaurant Link

Visit Restaurant Link

About Starbucks

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

Price range: moderately priced

Google-sourced data last fetched on April 17, 2025.

3.9/5

Based on 242 reviews

Recent Reviews

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Ди Ди

2 weeks ago

The cashier is a young guy who doesn't look like he wants to work there. He was impolite, didn't ask and didn't write the name when the order was ready he didn't tell me about it but just threw it nea...

Diegito Killz

6 months ago

The cashier is really rude to me and my co worker, she seems like she doesnt want to be there and her negativty impacted my soon after i left. i didnt let her ruin my day

Michele Reilly

3 weeks ago

Very clean, friendly Starbucks. Taylor and Tanner were very engaging and respectful. Tanner made terrific drinks!

Aline Dodorico

6 months ago

It’s not the first time I come here and the people that are serving do not seem happy to serve, I waited 14 minutes for 2 drinks and there was NO ONE in front of me. The person who made my drink was s...

Shirin Montebare

a year ago

Great location, polite staff, definitely will return

What People Are Saying

Overall Experience

Customer experiences are mixed, ranging from very positive to very negative, resulting in an average experience. Some customers praise the location while others express dissatisfaction with the service.

Customer Favorites

No specific dishes or menu items were consistently praised across the provided reviews. Some customers noted drink quality, but this was not a consistent positive.

Atmosphere & Service

Some customers highlight a clean and friendly environment with engaging and respectful staff. However, others report impolite, unhappy, and rude cashiers impacting their experience negatively.

Value & Quality

No comments about pricing, portion sizes or overall value were included in the reviews. Some reviews indirectly mention drink quality, but it is not a consistent sentiment.

Areas for Improvement

Improvement is needed in customer service, specifically addressing the attitude and behavior of some staff members. Reducing wait times, especially when there are few customers, is also suggested.

Recent Trends

Recent reviews suggest inconsistent customer service encounters, with some customers experiencing impolite and disengaged staff. This contrasts with earlier positive comments about staff politeness.