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IHOP in Kenner, main image

IHOP

$
3.8(1,770)
Restaurant LinkView Photos✦AI Review Summary

Location & Hours

Address

3400 Williams Blvd
Kenner, Louisiana 70065
United States
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Hours

Business Hours Not Set

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Contact & Links

Contact Information

(504) 303-4143

Restaurant Link

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About IHOP

Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare.

Price range
inexpensive

Google-sourced data last fetched on November 15, 2025.

3.8/5
Based on 1,770 reviews

Recent Reviews

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Muhammad Kashif

2 months ago

On Aug 10, 2025, I ordered some omelette without meat and pancakes. My son pick it up and when he came home, I found that they gave us wrong omelette and pancake missing. For thirty minutes I tried to...

Donald L. Brown Jr.

2 years ago

It was late at night. The parking was adequate and had enough lighting. The sever was friendly and attentive but too attentive to others also, he was easily distracted and we had to ask for some of o...

DeeDee Foster

2 years ago

The customer service was ove rthe top. Our waiter was awesome. The food came out just as I ordered it. I ordered a chicken fajita omelet with added spinach , mushrooms and jalapeños. My daughter orde...

charles kinler

6 months ago

I met the general manager yesterday she was the sweetest lady. The store was packed full and I could see she was really busy but she was the calm in the storm. All of her servers were so nice and poli...

Heather Kenealy

2 months ago

They were very short staffed but the food was good. They were out of biscuits so I couldn't get my biscuits and gravy but I liked the bananas foster pancakes I got instead. Definitely struggling thoug...

What People Are Saying

Overall Experience

The restaurant generally provides a positive dining experience, although there are some inconsistencies in service and order accuracy that impact customer satisfaction. The food quality is often praised, but staffing and management issues sometimes detract from the overall experience.

Customer Favorites

Bananas Foster pancakes and omelets (specifically chicken fajita omelets with custom additions) appear to be customer favorites. The Southwest chicken bowl is also a popular choice.

Atmosphere & Service

While some customers praise the servers for being friendly, attentive, and polite, others report issues with inattentiveness, being easily distracted, and overall staffing shortages impacting service speed. One review mentions a general manager being exceptionally sweet and helpful during a busy period.

Value & Quality

The food is generally described as flavorful and hot, suggesting good food quality. No specific comments were made concerning pricing or portion sizes.

Areas for Improvement

Order accuracy and consistency in service need improvement, as some customers reported receiving incorrect orders or experiencing delays. Addressing staffing shortages and improving management responsiveness are also areas for attention.

Recent Trends

Recent reviews highlight concerns about understaffing leading to poor service and order inaccuracies, as well as difficulties contacting the store. While food quality is still generally viewed as acceptable, the service-related issues appear to be negatively affecting the overall customer experience in recent times.

Frequently Asked Questions

Where is IHOP located?

IHOP is located at 3400 Williams Blvd, Kenner, LA 70065, USA.

What is the price range at IHOP?

IHOP is listed as inexpensive.

How can I contact IHOP?

Call IHOP at (504) 303-4143. Ask the restaurant directly about reservations or large parties.

Photos of IHOP

IHOP restaurant in Kenner - main photo
Main
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