7-Eleven

3.0(71)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

22643 Morton Ranch Rd, Katy, TX 77449, USA
Katy, TX 77449
United States

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Hours

Business Hours Not Set

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Contact & Links

Contact Information

(281) 769-9700

Restaurant Link

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About 7-Eleven

Convenience store chain with made-to-order & prepared snacks, coffee, cold drinks & sundries.

Price range: moderately priced

Google-sourced data last fetched on January 31, 2026.

3.0/5

Based on 71 reviews

Recent Reviews

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Kyle Liu

2 months ago

I wish I could give 0 star. I am a DoorDash driver and came to this store to pick up an order for a customer. I waited at the pick-up counter for a long time but nobody acknowledged me, so I went to t...

Josh Gross

a month ago

Terrible manger. Leaves sale pricing displays up and refused to honor advertised price on the shelves. If you don't want to sell something for a price change the listed price customers see. Don't shop...

Justin Espinoza

3 years ago

This is literally the worst gas station in America. The pumps are always broken. The receipt paper is always empty. The staff is overworked. 20 people wait in line while the staff fills Postmates orde...

Gayla Baker

a year ago

I find it preposterous that this store is open, every single time there is a storm and the electricity is out, there are employees sitting in a hot, empty store…for what!!!! This company clearly does ...

S L

3 weeks ago

Older cashier James rude. Talking, laughing with lady before me. I say Hello, no answer. He rings me up and then just reach hand out for payment. Then just hand change back.. Guess I wasn't his cu...

What People Are Saying

Overall Experience

The overall customer experience appears to be quite negative, with reports of rude staff, pricing issues, and operational problems leading to customer dissatisfaction. The reviews strongly suggest a need for significant improvements in multiple areas.

Customer Favorites

There were no customer favorites mentioned in the provided reviews.

Atmosphere & Service

Customers reported instances of rude and disrespectful behavior from staff, including cashiers and managers. One reviewer praised the "folks" they see every morning and evening.

Value & Quality

Some reviewers mentioned issues with advertised prices not being honored and items not ringing up correctly. One reviewer mentioned that the pumps are always broken.

Areas for Improvement

The most prominent areas for improvement are staff training to enhance customer service and ensuring accurate pricing and operational efficiency. Additionally, better treatment of employees was mentioned.

Recent Trends

Recent reviews highlight concerns regarding disrespectful behavior towards customers and failures to honor advertised prices. There's also an emerging concern about the well-being of employees being required to work under adverse conditions.

Frequently Asked Questions

Where is 7-Eleven located?

7-Eleven is located at 22643 Morton Ranch Rd, Katy, TX 77449, USA.

What is the price range at 7-Eleven?

7-Eleven is listed as moderately priced.

How can I contact 7-Eleven?

Call 7-Eleven at (281) 769-9700. Ask the restaurant directly about reservations or large parties.

Photos of 7-Eleven

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