Wendy's

3.5(762)

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Location & Hours

Address

12524 San Jose Blvd
Jacksonville, Florida 32223
United States

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Hours

Current open or closed status is unavailable.

Monday7:00 AM – 12:00 AM

Tuesday7:00 AM – 12:00 AM

Wednesday7:00 AM – 12:00 AM

Thursday7:00 AM – 12:00 AM

Friday7:00 AM – 12:00 AM

Saturday8:00 AM – 12:00 AM

Sunday8:00 AM – 12:00 AM

Contact & Links

Contact Information

(904) 260-2393

Restaurant Link

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About Wendy's

Fast-food burger chain serving sides such as chili & baked potatoes.

Price range: inexpensive

Google-sourced data last fetched on July 4, 2025.

3.5/5

Based on 762 reviews

Recent Reviews

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Randy

a month ago

Average Wendy’s. Frosty machine was working which is nice. I stop by for lunch and breakfast rarely. But they are usually polite and decently quick. Drive thru is a little small for larger/longer tru...

Victoria Rodriguez

7 months ago

Order three chicken sandwiches and two of them were raw. Be careful if you eat here this could kill someone.

Vijee N

4 months ago

The drive through lady was rude and chicken burger was cold and cheese slice unmelted looked like all thrown in together in a haste. Husband went inside to return it and was told he will have to wait ...

Jeremy Brown

a month ago

Went through the drive thru. Asked me to hold on they were busy. No one inside, no one in line. Came back 3 mins later a different guy asked me to hold on a few more. I left. Employees are a joke.

Morgan

3 weeks ago

I come here somewhat often on my lunch break and the people working the drive thru are SO friendly I LOVE this Wendy’s! Always leave with a smile on my face.

What People Are Saying

Overall Experience

Dining experiences appear inconsistent, ranging from highly positive to significantly negative, resulting in an overall unfavorable impression. The reported experiences suggest notable quality and consistency control issues.

Customer Favorites

Frostys were mentioned as a positive when available. Chicken sandwiches were mentioned negatively, indicating they are an item frequently ordered.

Atmosphere & Service

Drive-thru staff are sometimes friendly and polite, while at other times, customers reported rude and unhelpful service. Waiting times can be excessive, even when the restaurant appears not busy.

Value & Quality

Food quality is inconsistent, with reports of cold items and raw chicken, indicating poor food handling. No comments on pricing or portion size were noted.

Areas for Improvement

Food safety needs immediate attention, specifically regarding the proper cooking of chicken. Staff training is needed to improve customer service and order fulfillment efficiency.

Recent Trends

More recent reviews highlight significant issues with service speed and employee attentiveness. Food quality concerns, such as cold food, persist in the more recent feedback.