Kolache Factory

4.3(197)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

3813 Southwest Fwy
Houston, Texas 77027
United States

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Hours

Closed • Opens Today at 6:00 AM

Monday6:00 AM - 2:00 PM

Tuesday6:00 AM - 2:00 PM

Wednesday6:00 AM - 2:00 PM

Thursday6:00 AM - 2:00 PM

Friday6:00 AM - 2:00 PM

Saturday6:00 AM - 2:00 PM

Sunday7:00 AM - 2:00 PM

Contact & Links

Contact Information

(713) 629-9626

Restaurant Link

Visit Restaurant Link

About Kolache Factory

Counter-serve chain with classic Czech pastries in sweet & savory flavors, plus other baked goods.

Price range: inexpensive

Google-sourced data last fetched on November 4, 2025.

4.3/5

Based on 197 reviews

Recent Reviews

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Nn Gg

a month ago

Absolutely terrible. I just took a bite of my colaci and found a hair. I spent $32 on a dozen. The dough is dry. It does not taste good. My stomach is actually hurting a little bit after having 2. I t...

Shawn Fowler

12 months ago

I asked for a sausage and cheese kolache and I ate the first one thinking they gave me sausage only. Then when I opened the second one to see the cheese, it was a small dot! The bread was too thick to...

Ernesto Rodriguez

4 months ago

Came to order as usual, and one lady was very rude. No patient and asking me to hurry up. One the order was down she was annoying by the fact that I asked her to warm it up. Being buying here for year...

T M

5 years ago

The service was good.The store was clean. I tried the creamed spinach,the Texas hot 🔥polish and an apple 🍎 strudel. I warmed everything in the microwave and thought everything was delicious 😋.

Carlos Aguiluz

7 years ago

Delicious ranchero egg & jalapeños kolache!!! Great customer service!!

What People Are Saying

Overall Experience

The overall dining experience appears to be mixed, trending negatively, with more recent reviews indicating significant issues. The average rating suggests substantial dissatisfaction among a segment of customers.

Customer Favorites

Ranchero egg & jalapeños kolache, creamed spinach, and Texas hot polish are mentioned as enjoyable items. Apple strudel was also positively received.

Atmosphere & Service

Some customers noted good service and a clean store, while others cited rude and impatient service. Pleasant greetings from staff were also mentioned positively.

Value & Quality

One customer felt ripped off due to poor food quality after spending $32. Complaints include dry dough, insufficient fillings, and excessively thick bread.

Areas for Improvement

Food quality (specifically the dough texture and filling amounts) and customer service (addressing rude or impatient behavior) are areas needing attention. Hygiene should be improved, given the hair found in the food.

Recent Trends

More recent reviews highlight concerns regarding food quality and customer service, indicating a possible decline in these areas. Lack of patience from staff is a recurring theme.