Hotel ZaZa Houston Museum District

$$$

4.5(2,920)

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Location & Hours

Address

5701 Main St
Houston, Texas 77005
United States

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Hours

Business Hours Not Set

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Contact & Links

Contact Information

(713) 526-1991

Restaurant Link

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About Hotel ZaZa Houston Museum District

Polished rooms & themed suites in a refined hotel featuring an upscale restaurant & a poolside bar.

Price range: expensive

Google-sourced data last fetched on June 22, 2025.

4.5/5

Based on 2,920 reviews

Recent Reviews

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K M

a month ago

If it wasn't for the price, this is a fine place to stay. That said, it is EXTREMELY overpriced for what you actually get. It felt like someone tried to get creative with the decor, but it missed. Oh ...

Kandi Rodrigue

a month ago

I am impressed. After covid, every hotel we stay at has lost their customer service and amenities. They no longer clean every day, so you have to hunt them down. Not at Hotel ZaZa. They are wonderful....

Ellen Harrison (CoastalWitch)

2 months ago

I only have a valet parking was a bit weird and expensive. But they were over the top nice. Everyone there was way willing to do anything they needed to to make whatever I wanted happen. My kids had a...

Paul Stein

4 months ago

Perfect location, in close proximity to all of the museums. Impeccable service from all of the staff. Everyone was ready to help at all times. Super quick valet. Room service breakfast was fast and am...

C C

3 months ago

I have been here for one day and can honestly tell you this hotel is 3 stars at best. Everything is completely overpriced. The rooms do not have a fan in the bathroom, a microwave, or a refrigerator t...

What People Are Saying

Overall Experience

The overall experience appears to be positive, with many guests enjoying their stay and praising aspects of the hotel. However, some reviews highlight significant issues that detract from the experience.

Customer Favorites

Room service breakfast is fast and amazing. The food served via room service is generally very good, despite the high prices.

Atmosphere & Service

The staff is frequently described as polite, friendly, and helpful, with impeccable service being a highlight. Some guests noted that they were greeted with champagne and appreciated the extra pampering.

Value & Quality

Many guests found the hotel to be overpriced for what it offers, particularly regarding room amenities and extra charges like valet parking. The food quality varies, with some guests praising the room service while others found the restaurant food to be mediocre or not suitable for dietary restrictions.

Areas for Improvement

Some bathrooms are poorly designed with limited counter space and insufficient towel hooks; some rooms had non-functional curtains. The valet parking is considered expensive and the hotel should be more transparent about this additional cost.

Recent Trends

Recent reviews show concerns about the high prices and hidden fees like expensive valet parking, even as others appreciate the high level of service and amenities. There are also conflicting reports about the upkeep of the rooms and the accuracy of the hotel's advertised amenities.