Buffalo Wild Wings

3.5(1,975)

Order Now View Menu AI Review Summary

Location & Hours

Address

11803 Westheimer Rd #780, Houston, TX 77077, USA
Houston, TX 77077
United States

Get Directions

Hours

Business Hours Not Set

Please check back later

Contact & Ordering

Contact Information

(281) 497-9464

Preferred Ordering

Order Now

3.5/5

Based on 1,975 reviews

Recent Reviews

View all Google reviews →

Jaron Robinson

3 weeks ago

I just left this restaurant and tipped the cashier nine dollars to make sure my food was fresh and I get these dark cruddy wing. He tells me they just had 100 wing order that’s why they so dark. I’ll ...

Daryl Rodriguez

a month ago

The young waiter working late last night on 4.23.25 while the Rockets Game was on was great. We just wanted a chill place to watch the Rockets game and this was our meetup point. He was working, frien...

lee Sabor

in the last week

I'm a Blazing Rewards Member and I travel on business quite a bit so I visit BBWs all over the country and this is by far my favorite one. Mary the Bartender along with the rest of the staff are grea...

andrea amaya

a week ago

Horrible.. I ordered online and my order took more than 45 minutes to said “delivered “ it never was delivery to me, I was waiting and waiting I even went around my community to see if they left it on...

Tram Ngu

8 months ago

Parmesan Garlic Traditional Wings were super super salty. The service was bad. My passionfruit margarita tasted exactly like dish soap 😤😩

What People Are Saying

Overall Experience

The dining experience appears inconsistent, with some customers praising excellent service and food quality, while others report significant issues with order accuracy, delivery, and food taste. The reviews reflect a range of experiences, from highly positive to very negative.

Customer Favorites

There were no commonly repeated dishes or menu items that customers favored, but some praised the pizza and traditional wings.

Atmosphere & Service

Some reviewers highlighted exceptional service from specific staff members (bartender, waiter, cook) who were attentive and went the extra mile to correct issues. However, other reviews mention slow service, long wait times on hold, and unhelpful responses from staff regarding order problems.

Value & Quality

One review mentioned an attempt to ensure fresh food by tipping extra, indicating a concern about quality. Reports of cold food, incorrect orders (missing items), and overly salty wings suggest inconsistencies in food preparation and quality control.

Areas for Improvement

Major areas for improvement include order accuracy (especially for online orders), delivery timeliness, and resolving food quality issues promptly. Better customer service and effective complaint resolution are also needed.

Recent Trends

Recent reviews display both ends of the spectrum, with some customers reporting very positive experiences and praising staff, while others express significant dissatisfaction with delivery, order accuracy, and food quality.

Frequently Asked Questions

Where is Buffalo Wild Wings located in Houston?

Buffalo Wild Wings is located at 11803 Westheimer Rd #780, Houston, TX 77077, USA in Houston, TX. You can easily find it using the map in our Location section.

What type of food does Buffalo Wild Wings serve?

Buffalo Wild Wings specializes in local cuisine and is considered a moderately priced restaurant. Chain dishing up wings, tenders & burgers, plus sauces ranging from sweet to very spicy.

What are the operating hours of Buffalo Wild Wings?

The restaurant has regular business hours that may vary by day. Please see our detailed hours in the Location & Hours section.

Does Buffalo Wild Wings take reservations?

You can call (281) 497-9464 to inquire about reservations at Buffalo Wild Wings.

Is Buffalo Wild Wings good for groups?

Buffalo Wild Wings welcomes groups and can typically accommodate larger parties. It's recommended to call ahead at (281) 497-9464 if you're planning to visit with a large group.

Photos of Buffalo Wild Wings

Main

Buffalo Wild Wings restaurant in Houston - photo 2

Buffalo Wild Wings restaurant in Houston - photo 3

Buffalo Wild Wings restaurant in Houston - photo 4

Buffalo Wild Wings restaurant in Houston - photo 5