Starbucks

4.4(356)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

1620 N School St
Honolulu, Hawaii 96817
United States

Get Directions

Hours

Open • Closes Today at 8:00 PM

Monday4:00 AM - 8:00 PM

Tuesday4:00 AM - 8:00 PM

Wednesday4:00 AM - 8:00 PM

Thursday4:00 AM - 8:00 PM

Friday4:00 AM - 8:00 PM

Saturday4:00 AM - 8:00 PM

Sunday4:00 AM - 7:30 PM

Contact & Links

Contact Information

(808) 832-1430

Restaurant Link

Visit Restaurant Link

About Starbucks

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

Price range: moderately priced

Google-sourced data last fetched on July 28, 2025.

4.4/5

Based on 356 reviews

Recent Reviews

View all Google reviews →

kea

2 months ago

absolutely horrible. cold foam: non existent caramel drizzle: non existent caramel crunch: non existent I paid extra for these modifications and DID NOT GET THEM. To the baristas who work here: REA...

angie 808

a month ago

I don't usually write reviews, and am usually happy with the service at Kam Shopping Center, but I lost $9 (includes tip) for a drink that did not end up on their order schedule, therefore, I never re...

Sandra Matsumoto

a year ago

Went for the fall drinks (bogo in September) and they were busy, even on a Thursday, late afternoon! I felt bad since they just kept having to pump out drinks constantly; poor baristas! The pink drink...

Beba Wynn

4 months ago

On fri 3/20 about 1230pm I went to the kam shopping center starbucks and a rude lady customer couldn't decide what she wanted. Brandon the batista, who was so friendly described what the drink she que...

Michael Quinn

a year ago

This location is generally good. The staff are all very nice and friendly and helpful when asking questions about the new seasonal drinks. However, they consistently put too much milk in their lattes...

What People Are Saying

Overall Experience

The dining experience appears to be mixed, with some customers praising the service and drinks while others have encountered issues with order accuracy and drink quality. The average rating suggests there is room for improvement in consistently delivering a positive experience.

Customer Favorites

Pumpkin flavored chai and coffee, and pink drinks with cold foam were liked by some customers. Lattes are also mentioned, though with inconsistent quality.

Atmosphere & Service

Several reviews mention friendly and helpful staff, with one highlighting a barista's exceptional patience and service in a difficult situation. However, other reviews describe instances of dismissive or snarky responses from staff, as well as issues with order fulfillment.

Value & Quality

Some customers felt they did not receive what they paid for, particularly with modifications to their drinks. There are also concerns about the correct milk-to-coffee ratio in lattes.

Areas for Improvement

Order accuracy, especially regarding drink modifications and ensuring all items are included, needs attention. Consistency in drink preparation, particularly latte ratios, should be addressed.

Recent Trends

Recent reviews highlight issues with order fulfillment and missing ingredients, as well as concerns about lost payments and long wait times for mobile orders. There seems to be a decline in the accuracy and efficiency of service more recently.