Pollo Tropical$3.7(1,614)Restaurant LinkView Photos✦AI Review SummaryLocation & HoursAddress985 N Homestead Blvd, Homestead, FL 33030, USAHomestead, Florida 33030United StatesGet DirectionsHoursCurrent open or closed status is unavailable.Monday10:00 AM – 12:00 AMTuesday10:00 AM – 12:00 AMWednesday10:00 AM – 12:00 AMThursday10:00 AM – 12:00 AMFriday10:00 AM – 12:00 AMSaturday10:00 AM – 12:00 AMSunday10:00 AM – 12:00 AMContact & LinksContact Information(305) 245-0410Restaurant LinkVisit Restaurant LinkAbout Pollo TropicalCounter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.Price rangeinexpensiveGoogle-sourced data last fetched on November 13, 2025. 3.7/5Based on 1,614 reviewsRecent ReviewsView all Google reviews →Nani Ra month agoI was extremely disappointed. I bought the larger portion of soup, the chicken soup bowl, expecting soup. When I got home, the contents of the food was pure broth. It was not worth the price or time. ...Read moreFPV Ish5 months agonot to good of an experience as the food was ok, but we wanted to get the steak and they said it was to late to get steak (We were there at 9pm and they close at midnight) place was pretty much empty,...Read moreBryan Meyera week agoI’m staying at a hotel about a mile away and ordered delivery through the Pollo Tropical website. The food was delicious, as always. Pollo is my favorite fast casual chain around. Today at this locati...Read moreCK STONERa month agoOnline ordering, check your orders. I made the mistake of not checking my order.. (99% of the time I do) however, this time when I got home, I thought uh oh... sure enough my family meal was missing; ...Read moreBrynner M8 months agoMy 8 months pregnant wife just had a horrible experience at this location, from food to customer service. She purchased a chicken cesar wrap, when she opened the aluminum foil the wrap had black spo...Read moreWhat People Are SayingOverall ExperienceThe overall dining experience appears to be negative, indicated by the low average rating. Common issues include missing items, poor food quality, and concerns about cleanliness/food safety.Customer FavoritesChicken and rice platters and chicken caesar wraps are mentioned, although experiences vary widely. Chicken soup is also mentioned, albeit negatively due to lack of substance.Atmosphere & ServiceService is inconsistent, with some reviewers noting good service and others highlighting negative interactions, unhelpful attitudes, and potential food safety violations. Dirty tables are also mentioned, suggesting an issue with cleanliness.Value & QualitySeveral reviewers found the food to be overpriced for the quality received. Complaints included dry rice, a lack of ingredients in dishes, and generally poor food quality.Areas for ImprovementOrder accuracy and food quality control are the primary areas for improvement. Addressing food safety concerns and improving cleanliness are also crucial.Recent TrendsMore recent reviews highlight issues with missing items in orders and poor execution of menu items. This indicates a potential decline in quality or attention to detail.Frequently Asked QuestionsWhere is Pollo Tropical located?Pollo Tropical is located at 985 N Homestead Blvd, Homestead, FL 33030, USA.What is the price range at Pollo Tropical?Pollo Tropical is listed as inexpensive.Where can I find the hours for Pollo Tropical?The listed hours for Pollo Tropical are shown in the Location & Hours section on this page. Hours can change, so confirm before visiting.How can I contact Pollo Tropical?Call Pollo Tropical at (305) 245-0410. Ask the restaurant directly about reservations or large parties.Photos of Pollo TropicalMainNearby RestaurantsFloridian Hotel⭐ 3.6HomesteadPapa Johns Pizza⭐ 3.7HomesteadSubway⭐ 4.0HomesteadMario's⭐ 4.4HomesteadMcDonald's⭐ 3.6Homestead
