Jack's Family Restaurant

4.0(1,080)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

14445 US-431
Guntersville, Alabama 35976
United States

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Hours

Open • Closes Today at 10:00 PM

Monday4:30 AM - 10:00 PM

Tuesday4:30 AM - 10:00 PM

Wednesday4:30 AM - 10:00 PM

Thursday4:30 AM - 10:00 PM

Friday4:30 AM - 11:00 PM

Saturday4:30 AM - 11:00 PM

Sunday5:00 AM - 10:00 PM

Contact & Links

Contact Information

(256) 486-9399

Restaurant Link

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About Jack's Family Restaurant

Fast-food chain serving standard American eats such as burgers, fries & milkshakes.

Price range: inexpensive

Google-sourced data last fetched on April 15, 2025.

4.0/5

Based on 1,080 reviews

Recent Reviews

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Bob Reed

2 months ago

We stopped at this Jack's in Guntersville for lunch. The help was very nice. Half of our order was to be prepared special and it was served exactly as ordered which we greatly appreciated. The Big Jac...

Candy Widner

7 months ago

I ordered two family deals spent $50 was missing fries got half a cup of clumped gravy for two containers of potatoes and the chicken was so spicy I can't even eat it. The mashed potatoes weren't even...

Mattison Sanders

10 months ago

Visited today 5/26. Extremely disappointed with our visit. The food was hot, fresh enough and quick. Our issue was with the overall dirtiness of the restaurant and flies swarming us while we ate. It w...

Jake

a month ago

Waited 20 minutes for chicken fingers. Watched a worker, then serve herself a plate and walk out the door without serving the customer in the lobby. Got mashed potatoes that weren’t mixed. They were l...

Carolynbearden

a month ago

Chicken was dry like it had been under light to long. Green beans and potatoes were good. Milk shake didn't have enough flavor 😞

What People Are Saying

Overall Experience

The overall dining experience appears to be negative, with recurring issues related to food quality, service speed, and cleanliness. Many customers reported significant dissatisfaction.

Customer Favorites

Fries were mentioned as a missing item when ordering family meals, suggesting they are a popular item. The Big Jack combo was considered very good by one customer.

Atmosphere & Service

Some customers complimented the staff for being nice and accommodating special requests; however, others noted slow service, inattentive staff, and overall restaurant dirtiness with issues such as flies, dirty tables, and unclean bathrooms.

Value & Quality

Several customers complained about the food quality, citing dry chicken, improperly mixed and dry mashed potatoes, and overly spicy chicken. One customer mentioned spending $50 on a family meal with missing items.

Areas for Improvement

Restaurant cleanliness is a major area for improvement, with multiple complaints about dirty tables, floors, bathrooms, and flies. Food quality, including chicken dryness and potato consistency, also requires attention.

Recent Trends

Recent reviews highlight ongoing concerns about food quality issues like dryness and improper preparation, coupled with slow service and cleanliness problems within the dining area.

Frequently Asked Questions

Where is Jack's Family Restaurant located?

Jack's Family Restaurant is located at 14445 US-431, Guntersville, AL 35976, USA.

What is the price range at Jack's Family Restaurant?

Jack's Family Restaurant is listed as inexpensive.

Where can I find the hours for Jack's Family Restaurant?

The listed hours for Jack's Family Restaurant are shown in the Location & Hours section on this page. Hours can change, so confirm before visiting.

How can I contact Jack's Family Restaurant?

Call Jack's Family Restaurant at (256) 486-9399. Ask the restaurant directly about reservations or large parties.

Photos of Jack's Family Restaurant

Main

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