Dairy Queen Grill & Chill$4.1(423)Restaurant LinkView Photos✦AI Review SummaryLocation & HoursAddress14471 US-431Guntersville, Alabama 35976United StatesGet DirectionsHoursClosed • Opens Today at 10:00 AMMonday10:00 AM - 10:00 PMTuesday10:00 AM - 10:00 PMWednesday10:00 AM - 10:00 PMThursday10:00 AM - 10:00 PMFriday10:00 AM - 10:00 PMSaturday10:00 AM - 10:00 PMSunday10:00 AM - 10:00 PMContact & LinksContact Information(256) 571-0344Restaurant LinkVisit Restaurant LinkAbout Dairy Queen Grill & ChillSoft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.Price rangeinexpensiveGoogle-sourced data last fetched on April 15, 2025. 4.1/5Based on 423 reviewsRecent ReviewsView all Google reviews →Faith Beckmana week agoI cannot understand why the chicken is always inedible-y dangerously hot. Like I can’t even hold it. Y’all fresh cook so I can sit in the drive thru for 20 minutes while y’all cook it. Fast food is ex...Read moreClint Friar9 months agoFood was hot and fresh. The restaurant was clean and I noticed employees cleaning between customers. The play place was a nice surprise and that area was clean as well.Jasmin Short-Jonesa month agoFood was fresh and delicious. Staff was super friendly, the inside was clean and quiet. Good enough to take time out of my day to write a review.Ella Farris7 months agoWorkers were extremely rude to my friend with a peanut allergy. Refused to clean the blender and told her she had to warn them before they made the ice cream (she did). When asked if she could clean t...Read moreTara Gibson11 months agoI've had problems at this dairy Queen for several years. The queso with the pretzels was the consistency of water. The milkshakes are so watered down it's unbelievable. I've ordered "extra" of items a...Read moreWhat People Are SayingOverall ExperienceExperiences are mixed, with some customers enjoying fresh food and a clean environment, while others report issues with food quality, service, and wait times. The overall sentiment indicates inconsistency in the dining experience.Customer FavoritesFresh food in general and ice cream were mentioned as positive items. Milkshakes and queso with pretzels were also mentioned.Atmosphere & ServiceSome customers found the staff friendly and the restaurant clean and quiet. Conversely, other customers reported rude service and issues with accommodating dietary restrictions.Value & QualityThe freshness and temperature of the food were points of contention, with some finding it hot and fresh, and others finding it inedibly hot or poorly prepared. Issues with portion sizes and extra charges were also noted by one reviewer.Areas for ImprovementConsistent food quality, particularly regarding temperature and preparation, is needed. Also, staff training on customer service and allergy accommodations are areas that need improvement.Recent TrendsMore recent reviews suggest issues with excessively hot food and long wait times, indicating a possible decline in operational efficiency or quality control.Frequently Asked QuestionsWhere is Dairy Queen Grill & Chill located?Dairy Queen Grill & Chill is located at 14471 US-431, Guntersville, AL 35976, USA.What is the price range at Dairy Queen Grill & Chill?Dairy Queen Grill & Chill is listed as inexpensive.Where can I find the hours for Dairy Queen Grill & Chill?The listed hours for Dairy Queen Grill & Chill are shown in the Location & Hours section on this page. Hours can change, so confirm before visiting.How can I contact Dairy Queen Grill & Chill?Call Dairy Queen Grill & Chill at (256) 571-0344. Ask the restaurant directly about reservations or large parties.Photos of Dairy Queen Grill & ChillMain
