Papa Johns Pizza

3.5(206)

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Location & Hours

Address

632 Terry Pkwy
Gretna, Louisiana 70056
United States

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Hours

Business Hours Not Set

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Contact & Ordering

Contact Information

(504) 362-7272

Preferred Ordering

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3.5/5

Based on 206 reviews

Recent Reviews

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Brooke Richard

4 months ago

Absolutely horrible customer service!! I ordered a pizza online, the same pizza that I have ordered for maybe 8 years now, & it came undercooked with toppings missing. I called to speak to a manager, ...

E Amaya

a week ago

Only thing impressive is how hard people work to NOT work. I placed a PICK UP order almost an hour before close, it was confirmed. I show up 1145 5 mins after I’m told it’s ready… for the cashier to c...

Curtis Cunningham

a year ago

Great pizza every time, thank-you. No place is perfect, but this Papa John's usually does an outstanding job. Most of their employees are pleasant & helpful. They are a little pricier than the comp...

Mike & Renee Calligan

6 months ago

My elderly mother ordered 3 pizzas from Papa John's in Terrytown, one which they sent the wrong order. AND... as we waited for the pizza to be delivered, 15 minutes after they were supposed to deliver...

Richard X (Big 'O' Food Reviews)

a year ago

This place is NORMALLY PRETTY DECENT. BUT iv found that here lately quality has dipped (at least on delivery) its been taking close to an hour or longer for pizza me personally have gotten two cold p...

What People Are Saying

Overall Experience

Customer experiences are largely negative, indicated by the low average rating, with complaints focusing on order accuracy, food quality, and customer service.

Customer Favorites

Pizza is a frequently ordered item, specifically mentioned in multiple reviews. Buffalo wings and New York style pepperoni pizza are also mentioned.

Atmosphere & Service

Service is frequently criticized as rude, unprofessional, and unhelpful, including instances of being hung up on or ignored. A few customers note the employees can be pleasant and helpful.

Value & Quality

Some customers find the pizza pricier than competitors but worth it when of high quality, however, many express dissatisfaction with the food quality, including undercooked, cold, or incorrect orders.

Areas for Improvement

Order accuracy and improved customer service (including addressing complaints and taking accountability) are needed. Food quality needs improvement, with specific attention to ensuring pizzas are fully cooked and served hot.

Recent Trends

Recent reviews indicate a decline in quality and service, with issues like cold pizzas, incorrect orders, and poor customer service interactions being reported.

Frequently Asked Questions

Where is Papa Johns Pizza located in Gretna?

Papa Johns Pizza is located at 632 Terry Pkwy in Gretna, Louisiana. You can easily find it using the map in our Location section.

What type of food does Papa Johns Pizza serve?

Papa Johns Pizza specializes in local cuisine and is considered a affordable restaurant. Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

What are the operating hours of Papa Johns Pizza?

The restaurant has regular business hours that may vary by day. Please see our detailed hours in the Location & Hours section.

Does Papa Johns Pizza take reservations?

You can call (504) 362-7272 to inquire about reservations at Papa Johns Pizza.

Is Papa Johns Pizza good for groups?

Papa Johns Pizza welcomes groups and can typically accommodate larger parties. It's recommended to call ahead at (504) 362-7272 if you're planning to visit with a large group.

Photos of Papa Johns Pizza

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