McDonald's

3.3(2,492)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

2A NM-344
Edgewood, New Mexico 87015
United States

Get Directions

Hours

Open • Closes Today at 11:00 PM

Monday5:00 AM - 11:00 PM

Tuesday5:00 AM - 11:00 PM

Wednesday5:00 AM - 11:00 PM

Thursday5:00 AM - 11:00 PM

Friday5:00 AM - 11:00 PM

Saturday5:00 AM - 11:00 PM

Sunday5:00 AM - 11:00 PM

Contact & Links

Contact Information

Restaurant Link

Visit Restaurant Link

About McDonald's

Classic, long-running fast-food chain known for its burgers & fries.

Price range: inexpensive

Google-sourced data last fetched on April 8, 2025.

3.3/5

Based on 2,492 reviews

Recent Reviews

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Rogelio Rodriguez

a month ago

Went through the drive-thru, took them about 15 minutes to get our order consisting of two quarter-pounder meals and a happy meal. They also forgot to bring us ketchup that we had requested.

clodDhopper mhm

a month ago

Made me wait for my double quarter which was very dry. Asked for extra sauce and didn't get it. Literally had to go to the counter and ask for sauce after already paying for the extra.... Burger was n...

Cap_N_ Munch

a week ago

Bad service, messy food, unprofessional staff. The staff spent more time talking about one of their boyfriend's being in jail than they did making my food. Which was slapped together and messy. Had to...

Gary Vaughn

a week ago

Ordered thru the drive thru. Pulled up to the window, and they had the order wrong. Asked them to fix it. We were asked to pull up to wait for a 10-piece nugget. All the food was Luke warm at best. Em...

Dan Todd

2 weeks ago

Young man that waited on us was new but very polite and helpful. BEST CUSTOMER SERVICE I'VE HAD IN A LONG TIME. THANK YOU

What People Are Saying

Overall Experience

The reviews collectively indicate a poor dining experience with an average rating of 2.0/5, characterized by wrong orders, slow service, unprofessional staff, and dry, messy food.

Customer Favorites

No specific favorite dishes or menu items were mentioned in the reviews.

Atmosphere & Service

The atmosphere was negatively impacted by unprofessional staff, arguments among employees, and slow service. One positive note was the mention of a new, polite, and helpful server who provided excellent customer service.

Value & Quality

Customers expressed dissatisfaction with the quality of food, citing dry burgers and messy, lukewarm items. Some mentioned issues with missing or incorrectly provided condiments. Pricing was not a major focus in the reviews.

Areas for Improvement

Key areas for improvement include enhancing food quality (especially burger moisture), ensuring order accuracy, improving speed of service, and fostering a more professional work environment.

Recent Trends

Recent reviews highlight consistent issues with order accuracy, food quality, and service speed. The positive mention of a new, polite server stands out as a potential area of improvement in overall staff training and consistency.