Subway

3.8(144)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

1701 Monument Blvd Suite 7 A
Concord, California 94520
United States

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Hours

Open • Closes Today at 9:00 PM

Monday8:00 AM - 9:00 PM

Tuesday8:00 AM - 9:00 PM

Wednesday8:00 AM - 9:00 PM

Thursday8:00 AM - 9:00 PM

Friday8:00 AM - 9:00 PM

Saturday8:00 AM - 9:00 PM

Sunday8:00 AM - 9:00 PM

Contact & Links

Contact Information

(925) 689-8511

Restaurant Link

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About Subway

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

Price range: inexpensive

Google-sourced data last fetched on April 5, 2025.

3.8/5

Based on 144 reviews

Recent Reviews

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Natallia Rastarhuyeva

4 months ago

Chicken in my sandwich was frozen solid. Sandwich was not wrapped tight and fell apart instantly. Condiments were on top of the sandwich and stuck to the paper. I did not realize one can mess up a san...

John V.

10 months ago

I visited Subway to take advantage of a coupon offer. The staff was satisfactory, and the sandwich I ordered was delicious. The restaurant itself was clean and had ample space for dining. Additionall...

Sal Dimaggio

4 months ago

Visited this subway location I had a coupon for a foot-long sandwich for 799. They said they do not honor the coupons at this location. Obviously, I will never go there again and I recommend that anyb...

corey johnson

2 months ago

The manager is hostile and rude. He will order you to sit down so you can’t see him put the smallest amount of any toppings and not put on what you asked for. Your sandwich will be all bread and gross...

Maria Castañ

a month ago

I order 2 sandwich and only received 1 I called the restaurant to ask what had happen and they gave me attitude and said no it was only one sandwich and hung up.

What People Are Saying

Overall Experience

The reviews collectively indicate a poor dining experience with an average rating of 1.6/5, characterized by issues with orders, rude staff, frozen food, and poor service.

Customer Favorites

No positive mentions of specific dishes or menu items were highlighted in the reviews.

Atmosphere & Service

The atmosphere was not positively commented on. Staff behavior was a recurring issue, with reports of rudeness, unhelpfulness, and poor customer service.

Value & Quality

Customers expressed dissatisfaction with the quality of food, mentioning frozen chicken, poorly made sandwiches, and unappetizing presentation. Pricing concerns were also raised, including coupon non-honorance and perceived lack of value.

Areas for Improvement

The restaurant could focus on improving staff training for better customer service, ensuring food quality and presentation meet expectations, and honoring advertised promotions to enhance customer satisfaction.

Recent Trends

The recent reviews consistently highlighted issues such as rude staff, frozen food, unmet expectations regarding promotions, and overall poor quality of service and food.