Subway

3.8(620)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

2345 E Platte Ave
Colorado Springs, Colorado 80909
United States

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Hours

Open • Closes Today at 10:00 PM

Monday9:00 AM - 10:00 PM

Tuesday9:00 AM - 10:00 PM

Wednesday9:00 AM - 10:00 PM

Thursday9:00 AM - 10:00 PM

Friday9:00 AM - 10:00 PM

Saturday9:00 AM - 10:00 PM

Sunday9:00 AM - 10:00 PM

Contact & Links

Contact Information

(719) 630-0637

Restaurant Link

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About Subway

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

Price range: inexpensive

Google-sourced data last fetched on November 13, 2025.

3.8/5

Based on 620 reviews

Recent Reviews

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Tierra Lopez

3 months ago

8/8/2025: Went here to get a sandwich for my co worker and I and when I entered, the gentlemen at the front did not welcome me in. He asked me if I had a pick up order and when I said no he asked me a...

Bonnie Magnuson

2 months ago

9/12/25 evening, 1st time hubby went to this Subway. The employee was very polite and proficient in making our order. My husband who never gives tips to Subways shops was so impressed with this employ...

Rebecca Woerner

3 weeks ago

Ordered online and roommate picked up. The guy at the store told my roommate that there was 1 bag of chips, yet I paid for 3. All sandwiches ordered were supposed to be toasted, but were ice cold, and...

alexis sewell

a month ago

It is absolutely negligent to schedule only one person. It’s poor customer service and shows that the manager does not care about their team. It is extremely dangerous, especially the part of town thi...

Daniel Womeldorff jr

2 months ago

Super chill vibe. He took his time to make our sandwiches perfect. Was polite and respectful.

What People Are Saying

Overall Experience

The dining experience appears inconsistent, with reviews ranging from very positive to very negative, resulting in a low average rating. Some customers reported satisfactory experiences while others encountered significant issues.

Customer Favorites

No specific dishes or menu items were consistently praised across the reviews.

Atmosphere & Service

Service quality seems to vary greatly; some customers encountered polite and proficient staff while others reported rude or unwelcoming service. Some found the atmosphere to be chill while others noted understaffing issues.

Value & Quality

Food quality is inconsistent, with reports of fresh ingredients in some cases, and cold or gross sandwiches in others. One reviewer mentioned feeling shorted on ingredients due to portion control.

Areas for Improvement

Understaffing and inconsistent food preparation are key areas for improvement. Another area to address is staff's customer service skills, particularly in greeting customers and handling requests.

Recent Trends

Recent reviews highlight issues with online orders being incomplete or incorrect, and cold sandwiches being served even when a toast was requested. These recent reviews also noted a lack of a working phone number.