White Castle

3.7(2,504)

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Location & Hours

Address

2140 S Wabash Ave, Chicago, IL 60616, USA
Chicago, IL 60616
United States

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Hours

Business Hours Not Set

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Contact & Links

Contact Information

(312) 949-0717

Restaurant Link

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About White Castle

Fast-food chain serving signature beef, chicken & fish sliders, plus extras such as onion rings.

Price range: inexpensive

Google-sourced data last fetched on April 30, 2025.

3.7/5

Based on 2,504 reviews

Recent Reviews

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karina k

2 months ago

It was a fun experience for V day on 2-14-2025. They close the in store experience but still have drive through to have a Vday celebration for those who reserve tables in advance. They decorate the ta...

Tommy Mac

2 weeks ago

It's nice to find a location that meets the franchise standards. It's even better when you find one that exceeds those standards. This location does that. Food-wise, it's the best location I have vis...

Mario

5 months ago

White Castle is more than just a fast-food chain—it’s a piece of nostalgia wrapped in tiny square burgers. Known for its iconic sliders, this place has a charm that keeps people coming back for decade...

Minion Knight

2 weeks ago

White Castle Review – Disappointing Experience I recently visited a White Castle location and unfortunately had a very underwhelming experience. The overall atmosphere felt unclean, with visible sign...

lll

2 weeks ago

Ordered online to save time since I had somewhere to go. Placed an order at 6:36pm. It was set to be ready by 6:53pm. Got there at 7pm and my order wasn’t even ready. Asked when it would be ready, I w...

What People Are Saying

Overall Experience

The dining experiences appear mixed, ranging from disappointing to exceeding expectations, with some nostalgic appreciation. Overall, experiences seem average, with room for improvement.

Customer Favorites

The cheeseburger (slider) stands out as a timeless classic and a nostalgic favorite. Mac and cheese bites were also noted as a surprisingly good addition to the menu.

Atmosphere & Service

Some customers experienced attentive and sweet service, particularly during special events. Others reported issues with disorganization, lack of coordination, rude staff, and cleanliness.

Value & Quality

The cheeseburger is valued for its simplicity, flavor, and nostalgic satisfaction. However, concerns were raised about food quality, hygiene, and improperly cleaned equipment at certain locations.

Areas for Improvement

Key areas for improvement include cleanliness, staff training and coordination, and effective management oversight. Order accuracy and timeliness also require attention.

Recent Trends

Recent experiences vary widely, with some locations meeting or exceeding franchise standards, while others struggle with order fulfillment and customer service. Some locations offer special event experiences, like a Valentine's Day dinner.